Iron/ironing board, rollaway beds, free WiFi
Check availability

Reviews of Hotel - Pension Cortina

Hotel - Pension Cortina
Kantstr. 140, Berlin, BE

Reviews

6.0
Rating 10 - Excellent. 29 out of 255 reviews" "
Rating 8 - Good. 54 out of 255 reviews" "
Rating 6 - Okay. 89 out of 255 reviews" "
Rating 4 - Poor. 48 out of 255 reviews" "
Rating 2 - Terrible. 35 out of 255 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned building clean, really comfortable bed easy transport links. Good price really recommend.
Stayed 4 nights in Apr 2024

2/10 Terrible

Asli

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Once and never again!
When I arrived after a 5h trip, the lady at the reception told me, there is no hot water but she would give me a free breakfast. I was too exhausted to look for a different hotel at night, so I decided to stay. I come into the room, it is tiny like a jail cell, cold, with a sink and small shower. NO Toilet in the room. I told the lady I am deeply unhappy about that and she said I booked a single room without a toilet! I denied that. She didn't even try to do anything about that or give me a different room. 4 am, people start clanging around, slamming doors. It was worse than a hostel. Never again.
Stayed 1 night in Nov 2023

8/10 Good

Chris

Liked: Staff & service, room comfort
Not same as photos but comfy enough
I don't know if Pension Cortina has rooms like it shows in its pictures, but what I stayed in was a bit different. Of course, I chose the hotel for the price and the fact it was right next to an S-Bahn station, but I am curious where those rather nice looking rooms were. The room I was given was basic but it was comfy. The windows opened wide and the shower was very good. As I said, Pension Cortina was right on a train line direct to Berlin hbf station, and the immediate area is very nice too. What really let Pension Cortina down for me was the appalling WiFi. When it connected it was slow and it rarely stayed connected for more than a minute. I really struggled to get much of any signal there, tbh. If you just want a place to sleep then Pension Cortina is fine for its cost. If you need internet then I'm afraid to say it might not do for you.
Stayed 4 nights in Aug 2023

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
located near the train station lots of local coffee shops/bakeries and restaurants a very cosmopolitan area everything you could want just outside the doors
Stayed 4 nights in Jun 2023

4/10 Poor

Elif

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was a very disturbing smell in the halls. The Wi-Fi was bad to non-existent.
Stayed 4 nights in Apr 2023

2/10 Terrible

Will

Travelled with family
Disliked: Staff & service
Overall, would never book here again. They double-booked my room and made it so I had to book another hotel for a night before I could check in. Then they gave me no refund. They do not speak English well at all, and so do not expect to be able to communicate unless you speak German.
Stayed 7 nights in Feb 2023

2/10 Terrible

RAPHAELLA MUNASHE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Motahar

Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not as advertised
Stayed 5 nights in Jun 2022

6/10 Okay

Richard

Stayed 5 nights in Apr 2022

10/10 Excellent

Rachit

Stayed 1 night in Mar 2022

10/10 Excellent

Rachit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Uzziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, just that if you stay in single room bathroom is not in room, only shower.
Stayed 8 nights in Feb 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Simple but comfortable, excellent location
Had a single room, was basic but more than sufficient for what I wanted. Shower and sink in the room with a shared toilet just down the corridor. Location is excellent, just around the corner from a station on the main S-Bahn line so there are trains every couple of minutes from early in the morning until late at night, taking you directly to most of the tourist attractions etc.
Stayed 8 nights in Jan 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location.
This Hotel belies first appearances, the rooms are very clean, comfortable and economical. The buffet breakfast good value for money. The really good thing is location, less than 100 metres from Sauvigny Platz U Bahn. This makes most central Berlin attractions within half hour travel, rail and foot.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Location is excellent and the staff are pleasant. The rooms are clean and had an old time look There are no lifts and the washroom is not in the room! Bathroom is in the room and is pretty small but loo is outside. The listing did not mention that!
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
My single room was on the 1st floor above a bar that plays music until 5am on Friday nights and music could be heard all day on Thursday. The room was fair for the price and location was just a 7-10 minute walk to the train stations. The WiFi didn't work from the room either!
Stayed 2 nights in May 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night or two
Room is clean, area of the city totally good. Great asian restaurants nearby. The room is very basic but clean. The price/comfort ratio was perfect. Not for a weeks stay with a loved one, but perfect for a business or couple night stay
Stayed 1 night in May 2019

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

2/10 Terrible

Eric B.

Disliked: Staff & service, property conditions & facilities, room comfort
Beware! Hotel NOT as advertised! Avoid this hotel!
Beware! Hotel had no hot water for 4 days & did not offer credits or refund. Had no English speaking staff as advertised & internet was not working. Claimed no hot water or internet service was not their fault so no credits or refund. "Manager" is offsite & only way to contact him is through email. Sent 3 emails complaining & asking for credit or when services would be restored but no response. Checked out early but receptionist could not refund the days not used since payment is required at time of check in & "only bookkeeper" can issue credits. Not lighting in stairwell up to lobby on second floor, dangerous coming & going at night in the dark. Pictures not accurate of rooms or facilities, no help from staff, listing should be removed from Hotels.com immediately. Finally had to challenge charges with credit card company to get my money back.
Stayed 5 nights in Mar 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Feb 2019

4/10 Poor

Eduardo, Wiesbaden Germany

Liked: Staff & service
Disliked: Room comfort
No toilet in the room......
I didn't like the location of the room. I was in room 18 which is next to the check in desk so I heard everyone outside like they were in my room. The room had a shower and sink but the toilet was inconveniently located down the hallway and around the corner which gave the impression that most guest in that spend the night in that room probably piss in the shower or in the sink. I would not stay here again and I would not recommend it.
Stayed 3 nights in Dec 2018

6/10 Okay

Olena, Canada

Liked: Cleanliness, staff & service
Good location. Everything is close: subway, shopping, cafe. Clean big room with sink and shower. Washroom is in the corridor. You can buy breakfast for 7 euro. No kettle, no coffee or tea.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice location but the hotel is too old. It says there is lift but you still need to walk upstairs to the reception.
Stayed 2 nights in Sep 2018

4/10 Poor

Nicholas, Leigh

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ok
Hotel is clean, near shops and bars etc although hotel is basic, the toilet is shared with the rest of the floor at the end of the corridor. The other problem is that the reception is advertised as 24 hour but isn't as I discovered when I tried to check out of my room, I had to leave my key under the counter.
Stayed 2 nights in Sep 2018

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Listing
Horrible experience. Hotels.com listing shows that there is in room a/c, and there is not. It's HOT. You have to have 3 keys on a key ring to get into the building and your room. Very inadequate property and horrible service.
Stayed 6 nights in Aug 2018

2/10 Terrible

Sarbeswar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a horrible experience. There was nobody in the reception for check in and I hve to wait quite some time before somebody popes up. The wifi did not work for the entire three day of my stay. On informing the reception they told, they cant do anything, its managed by their boss. The people does not speak or understand english at all which gave me hrs time to communicate anything.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not bad, good location and comfortable bed
Not bad, good location and comfortable bed, clean room, good staffs. It was ok room for a back packer.
Stayed 1 night in Jun 2017

8/10 Good

Lucia

Liked: Cleanliness, staff & service
Just fine
The hotel is fine. It's located near the Savigny Platz which makes its sooo comfortable and easy to travel in Berlin. Berlin Zoo is only one S-Bahn stop away, Berlin Hauptbahnhof 4 stops away. The street it's located on is kind of China town with many many little and big Asian restaurants, also Italian places. I loved it!!! The hotel staff was friendly and helpful, though they all have a little trouble speaking English. Not my problem, but I noticed it. The room was clean, very small with a huge window facing the Innenhof. It's good enough to spend a night or two, but no more. Overall i did like my two nights in this hotel and would come back. Because it's all about location!!!

6/10 Okay

MANEERAT

Liked: Cleanliness
The staff of hotel is not friendly, less explain for hotel. The location is very good near train station. Room is big and clean.

6/10 Okay

Dilyana

Liked: Cleanliness, staff & service
Good helpful sraff, good cleaning ladies
I was happy aboyt the silent room on the first floor. But I wasn't happy because the WC was shared and it was at the other end of the coridor (not very comfortable if you go in the night. The room windows were exactky above 3-4 very big rubbish containers which smell quire nasty if you open the windows in attept to try to alliw "clean" air to come in. If your room is on the first floor you can't get any Wi-Fi or Internet...unless you go to the second floor at the reception area. All the hotel is looking with old vi es and quite sad, dark rooms. It definitely needs some refurbishment AND NEW CARPETS, DOORS, ETC. I had the feeling that I am in 1930-s before WW2 time.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in central Berlin
Friendly staff. Basic accommodations if you need a good place to stay in a very cool walkable area where there a lots of restaurants and easy access to transportation. Nothing fancy. Could use a renovation. But good of the price!

2/10 Terrible

meg, ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE- UNDER ANY CIRCUMSTANCES!!!!
THERE ARE SO MANY LIES & DISCREPENCIES IN THEIR DESCRIPTION OF THIS HOTEL ITS ALMOST LAUGHABLE (AS LONG AS YOU DONT FIND OUT TOO LATE) & IT IS DEFINITELY ILLEGAL- TO MISREPRESENT YOURSELF SO MUCH IN AN AD! I have been traveling around the world for 15 yrs now & i have NEVER experienced WORSE- everything- in my life! I dont usually take the time to write a review like this, but in this case, i just dont want anyone else to find themselves in the place i did here! Basically trapped! Ill just go through the lies 1 by 1: 1) NONE of the rooms have hair dryers (let alone a 'salon') like they advertise! 2) Unless you bring cash to pay for your ENTIRE stay- you are going to be sharing a tiny gross toilet w/ your entire floor! (A toilet, which also doubles as a smoking room) No matter what it says online, no cash= no toilet (as i was so kindly told by the management) 3) "Multilingual staff"? HA- NO!!!! None of the staff at the front speak any english, & the manager speaks very broken english- thats IT! & you are likely to be scoffed at if you dont speak dutch or german! 4) 24 hour reception- NOPE! They shut out the lights & close the doors around 11pm to midnight every night! 5) Internet in rooms? NO! Youre lucky to get a signal in the "lobby"- by which i mean 2 chairs in the hallway by the check in desk! No internet in rooms at all! & i had 2 different rooms in different areas… neither of which had wifi!

6/10 Okay

Bryan, Otford

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good for a short break
This was an extremely convenient location in Berlin, near Savignyplatz S-bahn station and with some nice restaurants nearby. The Cortina is very traditional and some might think it old-fashioned but I enjoyed staying there.

6/10 Okay

Verified traveller

Liked: Staff & service
A hotel with great location
A hotel with great location neigbouring the best Chinease restaurant.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. Next door is the best china restaurant Good Friends.

8/10 Good

David, Windsor

Liked: Cleanliness, property conditions & facilities, room comfort
Great building
Stayed for a night. Old building but well maintained, new bathroom. Had trouble getting WiFi in the room but a good experience overall.

6/10 Okay

Verified traveller

Good location but not the best hotel
On first view the hotel is in a good location only two stops from the Tiergarten and four from Hauptbanhof station which is the central station. Savignyplatz is a nice area too with restaurants and cafes. However the downside is that the room I was given was not the one I had booked, I booked a double room, expecting a double bed, when I got there I was given a room with two single beds separated, the other much worse downside was that I did not have an en-suite but instead had a shower practically next to my bed and a sink, I then had to walk down the corridor to the toilet that was shared with other people who also did not have a toilet in their room. I asked if they could offer me a room with a toilet but they said there was nothing, this was a bit of a let down and I think it should be made more clear that this may be the case when staying here.

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jeremy J, Haifa, Israel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No English
Very bad internet wifi. The staff did not speak any English.

4/10 Poor

Allan, Christchurch

Liked: Cleanliness
Disliked: Staff & service
Nostalgia has a price!
I last stayed here in 1985 and it was OK as a B & B for the time. I thought it would be nice to go back but standards have moved on in 30 years (plus I'm older and more spoilt now!). The front desk lady was at first not very friendly and queried our request for 2 extra pillows "you already have 2". However the room was clean, the bed comfortable, the bathroom albeit small was new. The wifi at first did not work and she could not help but overnight it recovered. You can get higher standard places for not a lot more cost so we would not stay here again.

4/10 Poor

Stephen, U.S.

Disliked: Staff & service, property conditions & facilities, room comfort
Basic but adequate
A basic no frill pension in an older building with an elevator that may not go to every floor. Luckily the rooms and reception area are only at most two storeys from the ground floor. Location is excellent in the Savignyplatz area and just around the corner from a S-Bahn stop. There are plenty of options close by and I did not bother to get their breakfast at 5 euros.Recommended as a cheap and no grill option.

6/10 Okay

Verified traveller

Liked: Cleanliness
Just fine
Das Hotel ist nicht feudal, aber es ist sauber und der Preis war gut. Es ist auch in ein guter Nachbarschaft, mit viel zu tun und gut offentlich Verkehrsmittlel in die nahe. Ich würde es emphalen. This hotel is basic and fine. It's not fancy in any way, but it's clean and in a good neighborhood with interesting things to do as well as good public transit to get to central Berlin quickly and easily (as long as there's no transit strike!). For the price, I'd recommend it.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Old-fashioned, noisy. Free WLAN did not work at first, because router had been programmed incorrectly. Hotel staff was not knowledgeable. I had to set up DNS service manually in my computer. No table to set the computer. Small TV set (not flat screen), essentially useless. Toilet did not flush properly. Reception desk on 2nd floor without elevator. Had to carry the suitcase up two floors.

6/10 Okay

Michael, Prague

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solution for a budget or short trip
Hotel is small and unfriendly. My room was the smallest I've ever seen and didn't have a toilette. Staff doesn't speak English. Wifi connection was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and clean room
It´s just 10 minutes away from train main station. The hotel is clean.

4/10 Poor

Regular Traveller, South Africa

Disliked: Staff & service, property conditions & facilities, room comfort
STAFF NOT HELPFUL
The reception lady was not very friendly, helpful or could even understand English. She was so worried that we have breakfast and not paying that she was checking all the time if I was using something from the kitchen, and I had no intention to do. Maybe a more friendly approach will help.