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"Nice views!"

" Beautiful clean rooms helpful staff central located to just about anything great view on thirty six floor i could see golden gate from my room room and the water stunning great bartendars as well parking sucked 95 for the weekend did not move my car from parking garage because rates are insane but its frisco id stay here again"

"The water bottle refill station takes forever to fill up. Please see if 8th floor can have a faster water fill. Thank you. The front door wave wasn’t working, and the situation about the smoke smell in the room was handled right away, thank you, everything else was great. "

"Love stay at this property when visiting San Francisco. Francisco is extremely close to all tourist attractions in Union Square clean customer service will return."

"Great"

"Nice location "

"Very clean property and the staff is AMAZING! We had to stay here because our son is a UCSF patient on chemotherapy for his autoimmune condition. Once the staff new about our situation they helped us tremendously. They upgraded our room to help with my son, gave us breakfast vouchers and a 10% discount that they did not have to give. We will be staying again at this location as we have another appointment coming up on December 1, 2025! Thank you to the staff at IHG Intercontinental SF. We will see you again soon."

"Excellent"

"First impressions are everything. Jenna was extremely warm and welcoming. She was so kind and asked my partner and I for our pronouns to ensure she was being respectful. Her explanation of the hotel was thorough and answered all our questions. She’s a very rememberable person and the hotel should be very grateful so have someone like her on the team. A true asset. The room was super cute! We had to kill about 10 gnats which was off putting but other than that, the room was fine. I would suggest more lighting or better bulbs. It was so dark, even with all the lights on! "