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"Clean room, old but charming- great breakfast and staff. Beautiful lobby and seating areas"

"Unbeatable views but that's about it. No elevator. Had to lug all of our luggage upstairs ourselves. No help from the staff. Rooms are incredibly outdated and dilapidated. The TV is smaller than my laptop. The shower is the size of a shower on a cruise ship. The restaurant on property is just ok. They try too hard to serve fancy food instead of sticking to a traditional, simple Italian menu. If it wasn't for the incredible view it would have been a total bust."

"Exceptional staff. The most kind, patient, friendly group. Breakfast was good. We enjoyed it very much. "

"Fabulous view of Lake Como.Hotel needs some TLC. Bedroom furniture needs upgrading.Staff very friendly and helpful.Pricey breakfast!Hotel situated on hairpin bends."

"Experienced the situation that I need to pay 15 euro to change bath towel with no any service provided other than you have a place to sleep. Please note when you book this place, their policy is to not clean room and not change bath towel for 5 days. If you wish to have clean towel, you need to pay 15 euro for each change. If you need to clean room, you need to pay additional room service fee. This information seems not provided in the booking plateform and need to be aware in the booking . "