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"What a great hotel! The staff was very professional, and"

"Staff was excellent, above and beyond Service at any hour even at 3am in the morning. Room clean"

"Quiet and comfy with best breakfast ever"

"Muy bien situada, mejor ubicación imposible "

"The purple bamboo garden is a must see. Better than than the summer place—compact and diverse, manageable for walking. "

"Housekeeping service is excellent! Staff is proactive!"

"Great location, spacious room, lovely bathroom with an excellent shower and good pressure. The pool was amazing though we didn’t use it just had a peek. This is a very large hotel with access to a huge shopping area beneath. Staff were friendly, the bar area at reception served a small choice of food which was excellent, even served warm milk with a lovely coffee. The restaurant was also very good, comfortable with good menu choices. Would stay again if in Beijing."

"Concierge staff ~ Leo Jiang and a fair small size lady (I'm not sure her name); hotel porter who stand at the entrance (the tall guy who work night shift), they are all friendly and helpful. However, receptionist staff need to improve to let guest feel welcoming. Room cleanliness is good too. Thank you all."

"The room is very sizable comparing to some other Fairmont. Staff are very friendly and takes the luggage for us to our room. "