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Grand Batam Mall is accessible and sheltered via level 5.

The location is very good, in between chinese wet markets and 2 shopping malls - BCS and Grand Batam Mall. From our hotel, we are also able to see Singapore's MBS!!! Magnificant! But the bad thing is that the breakfast was too cold, not warm at all, didnt really take the 2nd day breakfast because it was quite bad. Hope they can improve on the food. Overall good stay!

Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel

The room is well as it is still rather a new hotel after covid period

So good on my first visit I extend stay. Although I kept the same room the room keys got switched off. But it was no serious problem. Great hotel friendly staff. I would happily stay there again. Gerry..UK

Just 1 month open, So far okay

A new hotel and I was surprised one of the lifts was out of order for almost a week creating long queues at certain times. The hotel is next door to the ferry terminal and almost opposite the Mega mall which was very handy. Most of the staff spoke limited English but all were very obliging, fetching other staff when our requests werent understood. The pool sadly has very little shade and there were no sun brollies available.

Every person working there seems so happy and friendly, remembering my name, greeting me with huge smiles and even remembering my drinks preferences! The room was very clean and comfortable and best of all, it was so quiet. I had a very peaceful rest here which was just what I needed. Loved it!