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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.1 out of 5 Very good
198 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationNagoya Hill Mall13 min walk
Popular LocationHarbor Bay Ferry Terminal20 min walk
Popular LocationGrand Batam Mall2 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)20 min drive

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  • Premier Suite

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPremier Suite
  • Deluxe Room With Free Extrabed

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room With Free Extrabed
  • Deluxe Room

    4.3/5 guest room rating

    Room amenities

    • 327 sq ft
    • Sleeps 2
    More detailsDeluxe Room
  • Adjoining Deluxe Room

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More detailsAdjoining Deluxe Room
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite

About this area

Batam

Planet Holiday Hotel & Residence is located on the boardwalk and in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).
Visit our Batam travel guide
View in a map
Popular Location

What's nearby

  • Nagoya Hill Mall - 13 min walk
  • Harbor Bay Ferry Terminal - 20 min walk
  • Grand Batam Mall - 2 min drive
  • BCS Mall (Batam City Square) - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 11 min drive

Getting around

  • AirportBatam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • Where to eat
  • KK Sky View – Restaurant with a bar offering international cuisine. Serves dinner.
  • De Venus – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • Shiang Palace – Restaurant offering Chinese cuisine. Serves dinner.
  • Arirang – Restaurant offering Korean cuisine. Serves lunch and dinner.

About this property

Planet Holiday Hotel & Residence

4-star spa hotel near Nagoya Hill Mall
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge. All 282 rooms boast deep soaking bathtubs, and offer free WiFi and balconies or patios. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Planet Holiday Hotel & Residence offers 282 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 110000 for adults and IDR 60000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in between 2 PM and 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 110000 for adults and IDR 60000 for children (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at Planet Holiday Hotel & Residence and receive a full refund?
Yes, Planet Holiday Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Planet Holiday Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.
Does Planet Holiday Hotel & Residence have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Planet Holiday Hotel & Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Planet Holiday Hotel & Residence?
Planet Holiday Hotel & Residence doesn't offer parking.
What time is check-in at Planet Holiday Hotel & Residence?
Check-in is from 2 PM to 6 AM.
What time is check-out at Planet Holiday Hotel & Residence?
Checkout is at noon.
Does Planet Holiday Hotel & Residence provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of IDR 150000 per vehicle applies.
Where is Planet Holiday Hotel & Residence located?
Situated on the boardwalk, this spa hotel is within 2 mi (3 km) of Nagoya Hill Mall, Harbor Bay Ferry Terminal, and BCS Mall (Batam City Square). Grand Batam Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).
4.1
Very good
5 - Excellent
66
4 - Good
95
3 - Okay
24
2 - Poor
7
1 - Terrible
6

4.0/5

Cleanliness

4.2/5

Staff & service

3.4/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon not cool
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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