expedia

Photo gallery

Featured image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
32-inch LCD TV with cable channels, TV, DVD player

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHarbor Bay Ferry Terminal10 min walk
    Popular LocationNagoya Hill Mall6 min drive
    Popular LocationBCS Mall (Batam City Square)7 min drive
    AirportBatam Batu Besar (BTH-Hang Nadim)34 min drive

Choose dates to view prices

  • Presidential Suite, 1 King Bed, Sea View

    Room amenities

    • 1173 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Sea View
  • Superior Deluxe

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 Queen Bed OR 1 Single Bed
    More details Superior Deluxe
  • Junior Suite, 1 King Bed

    Room amenities

    • 634 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Grand Deluxe

    Room amenities

    • 473 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGrand Deluxe

About this area

Batam

Located in Batam, Swiss-Belhotel Harbour Bay is in the business district and near the bay. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square). Spend some time exploring the area's activities, including outlet shopping.
Visit our Batam travel guide
Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 6 min drive
  • BCS Mall (Batam City Square) - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 12 min drive
  • Batam Polytechnic - 17 min drive

Getting around

  • AirportBatam Batu Besar (BTH-Hang Nadim) - 34 min drive

Restaurants

  • Where to eat
  • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Lobby Lounge and Bar – Serves light fare.
  • Swiss Cafe – Al fresco dining café offering international cuisine. Serves breakfast and light fare.

About this property

Swiss-Belhotel Harbour Bay

3.5-star Bayside hotel near Harbor Bay Ferry Terminal
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 179 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find DVD players, minibars and rainfall showerheads.
Swiss-Belhotel Harbour Bay offers 179 forms of air-conditioned accommodation with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Free nearby parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:00 AM–10:30 AM on weekends: IDR 160000 for adults and IDR 80000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height desk
  • Phone accessibility kit
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The following facilities or services will be unavailable from March 25 2020 until further notice:
  • Spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 405000 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 405000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Swiss Belhotel Harbour Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at Swiss-Belhotel Harbour Bay and receive a full refund?
Yes, Swiss-Belhotel Harbour Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Belhotel Harbour Bay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swiss-Belhotel Harbour Bay?
As of 31 Oct 2020, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay on 1 Nov 2020 start from Rs2,596, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Swiss-Belhotel Harbour Bay have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is Swiss-Belhotel Harbour Bay pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss-Belhotel Harbour Bay?
Self-parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at Swiss-Belhotel Harbour Bay?
Check-in is from 2:00 PM to anytime.
What time is check-out at Swiss-Belhotel Harbour Bay?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Swiss-Belhotel Harbour Bay provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of IDR 205000 per vehicle applies.
Where is Swiss-Belhotel Harbour Bay located?
Situated near the bay, this hotel is within 3 miles (5 km) of Harbor Bay Ferry Terminal, Nagoya Hill Mall and BCS Mall (Batam City Square). Grand Batam Mall is 1.8 mi (2.9 km) away.
4.2
Very good
5 - Excellent
187
4 - Good
210
3 - Okay
51
2 - Poor
15
1 - Terrible
7

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Close to the ferry terminal and a short ride to bars and restaurants
Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and everything is within walking distance
Stayed 1 night in Feb 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Terrible and rude staff in the front office. Not helpful at all and they washed their hands off since the booking was not done directly with them. This was for me to modify my stay dates
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Staff was really helpfull. Lots of food varieties amd yummy. Room was really beautiful. So much space. But the pool was not cleaned. Dont get fooled withpool photos. That pool is not there now.
Stayed 1 night in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.