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"Upon arriving I asked the desk person if it was a "non-smoking facility and she said "yes" but after arriving on our 2nd floor marijuana smoke was terrible! When I reported it she was in deniable......Eggs were cold.....no microwave in room.....when trying to exit the gate would not open......the card key to enter room would not work so I had to return to desk for new card (no apology) then later card would not work again.....card to fitness room would not work.....an employee also could not open it.....later the manager informed us "fitness room was closed" but when I suggested they place a sign on door he ignored my suggestion......lamp on desk did not work....this was the WORST La Quinta property we have EVER utilized and will never return!"

"Everybody was very nice. The hotel was beautiful. The room was very comfortable."

"The hotel is in a great location and very convenient for safely walking to Beale Street. The reception team and all of the staff we met were very friendly and welcoming and always smiling. The room was very clean with a large bathroom and very comfortable large bed. It was a pleasant stay thank you. "

"The staff is I think the most unfriendly I’ve had in a hotel. Check in was at 3:00 and we arrived at 3:45. I had a group of 15 minors with me. When I went to check in, they just told me my ribs weren’t ready. They didn’t say hello, they didn’t seem concerned that the rooms weren’t even ready after check-in. They didn’t even give an estimated time the rooms would be ready. It was almost like they were annoyed. I was even expecting for the rooms to be ready. They told me they would call me when they were ready and we had to find somewhere to kill time with our huge group. No one ended up calling me so an hour later I called them and again they sounded annoyed, and then they said I guess they’re ready. The service is pretty much continue to be just as rude and unfriendly. I was there all week and no one ever said hi to me, they were always annoyed if I even tried to talk to them. They don’t clean the rooms, unless you specifically ask them too. And even then they barely do. I don’t know what happened to this hotel because I’ve stayed there at least six times with a group, but we will not be staying there anymore."

"Hdke"

"The property was in a great location and the staff was so amazing, Danielle the front desk clerk was so warm and welcoming and all the other staff members was helpful, nice and knowledgeable. I will be returning "