Search Luxury Hotels in Ballston

"Great hotel "

"I thought that the property’s location and cleanliness was great. The temperature of the pool and hot tub was not good"

"We missed a connecting flight due to weather. We arrived on the free shuttle service. Check in offered us a delicious turkey sandwich, because we hadn't eaten and it was 1:00 am. Nothing open. We missed breakfast the next morning from over sleeping and they kindly made us a to go box from the morning buffet which had closed 20 minutes before we made it down stairs. The kindness of the staff and willingness to help us out, made being stranded in Dulles not as bad. Thank you Hyatt!!!"

"They Charge us for breakfast . Until i told them i had already país "

"Staff was very friendly very easy 20 min drive through DC "

"Perfect! Property is attached to the Metro, so it was so convenient. Also has plenty of food spots within walking distance. "

"These was a phenomenal hotel, and stay there was an incredible experience! "

"The pool was an excellent feature. The staff was incredibly helpful and kind. "

"Amazing friendly people. The hotel is modern and clean. My only critique would be that there is an emphasis on keeping the front area and grounds tended to more frequently. There was some trash around the parking area that hadn’t been picked up during my 3 days. Also there are weeds now growing through the pavement in the front entrance. The lobby going in had not been vacuumed and there was small tile pieces piled in the corner. The blue chairs in the bar area are very lovely but some are ripping at the seams and very visible. I also smelled marajuana in not only the public bathroom next to the bar but also several times walking through the halls. I see that there is a slippery slope with the quality of the hotel. These are small issues that did not affect my stay but were noticed and are simple fixes that will keep visitors returning. I fear that if these simple items are overlooked then there will be continued decline which would be a shame. It truly is a wonderful hotel and I will happily return and tell others to stay until there is a reason not to. I hope management reads my words and integrates them with seriousness and as an opportunity to shine. "