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"There were power tools in the bathroom, which made me believe they were left there after work was done in bathroom. I thought nothing of it because I had a guest at the moment. I received a call from the front desk telling me that my bathroom was not working and someone was actively repairing it and then she would have to give me a different room. Before I could finish packing to leave a Staffen had entered my room with one knock and no waiting for an answer. It was extremely embarrassing."

"Clean room and close proximity to city attractions"

"It was nice not having to pay to park and a close walk to the Metro."

"Muy buena ubicación"

"The hotel was very noisy. There was a large group banging on doors making noise. We had to ask more than once for the staff to address this but nothing happened. The noise continued late into the night."

"Everything about this hotel was great. Rooms were amazing and the restaurant was also amazing."

"Easy access to the airport, clean, bistro available, free street parking near the hotel starting at 8:00 on Friday. Starbucks in the hotel. Tried to get some lunch around 2 or 3 but it appeared to be closed. "

"The rooms were outdated and old, front desk had a rough time. Checking us in because the computer was so old. We waited 45 minutes just to be checked in. "

"Ordered room service and they forgot items. Called customer service and talked to the restaurant directly and I still never got my items AND was charged for the entirety of the order. Key cards kept getting deactivated and had to visit the desk more than once. Shuttle was great and timely. Questions asked were always met apart from the situations above."