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Mercure Ballarat Hotel and Convention Centre

Photo gallery for Mercure Ballarat Hotel and Convention Centre

Primary image
Outdoor pool
Terrace/patio
Minibar, in-room safe, desk, iron/ironing board
View from room

Overview of Mercure Ballarat Hotel and Convention Centre

UNESCO Sustainable Travel Pledge

Mercure Ballarat Hotel and Convention Centre

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
613 Main Road, Golden Point (Ballarat), VIC, 3350

Explore the area

  • Popular LocationGold Museum8 min walk
  • Popular LocationSovereign Hill12 min walk
  • Popular LocationLake Esmond Botanical Garden14 min walk

Choose dates to view prices

About this area

Ballarat

Located in Golden Point (Ballarat) neighbourhood, Mercure Ballarat Hotel and Convention Centre is connected to the convention centre. The area's natural beauty can be seen at Howitt Street Trig Station Natural Features Reserve and Union Jack Education Area, while Gold Museum and Sovereign Hill are cultural highlights. Eureka Aquatic Center and Park Lake Gardens are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
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Map

What's nearby

  • Gold Museum - 8 min walk
  • Sovereign Hill - 12 min walk
  • Lake Esmond Botanical Garden - 14 min walk
  • Lake Esmond - 16 min walk
  • Eureka Centre - 4 min drive

Getting around

  • Ballarat Station - 4 min drive
  • Melbourne Airport (MEL) - 73 min drive

Restaurants

  • Restaurants on site
  • Azzuri

About this property

Mercure Ballarat Hotel and Convention Centre

4-star eco-friendly hotel connected to the convention centre in Golden Point (Ballarat)
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 71 rooms provide in-room free WiFi, minibars and flat-screen TVs. Guests will also find coffee makers, hairdryers and safes.
Mercure Ballarat Hotel and Convention Centre offers 71 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–10:30 AM: AUD 28-28 for adults and AUD 14-14 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre (570 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 28 and AUD 28 for adults, and AUD 14 and AUD 14 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 428 out of 971 reviews
5 - Excellent 44%
Rating 4 - Good. 401 out of 971 reviews
4 - Good 41%
Rating 3 - Okay. 101 out of 971 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 971 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 971 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Generally was good. Little things were frustrating. Lack of water pressure in shower. No toilet brush. No storage areas in bathroom. But as I say overall ok
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really enjoyed our room space. Just need more counter top or a table in the bathroom. The handbasin took all the existing space on the vanity:(
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable accommodation. Very nice restaurant for dining and an excellent breakfast.
Stayed 1 night in Mar 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was disappointing for the price paid. The furniture and general presentation was tired and out of date. Whilst not really dirty the age of the facilities made the environment feel less than impressive. Breakfast was fantastic but the rest of the stay was disappointing.
Stayed 2 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet . Had tea in dinning room . Was very nice .
Stayed 1 night in Mar 2022