Search Hotels by Citrus Hotels in Ashvem

"My 1st night there was terrible. I came in late--around 11:00 pm, and before I got there, I called them, but nobody would pick up. After I arrived, I was shown my room and it looked very different (and worse) from the pictures. There were a number of things that put me off, including: - The dbedside table was too narrow/small to place anything other than perhaps a wallet - There was very little hot water; and the water pressure was quite low - There was no towel rack, so it's not clear where to hang the towels - The sofa in the living room area (I got a "premium" room) was dirty, with stains and marks on it - The outdoor restroom space was quite dirty and uninviting. Despite all this, I am giving the place a 4-star because of the staff, who went out of their way to address these issues, including moving me to a better room. Not just the front-desk and reception staff, but everyone (including the restaurant staff) are super friendly and helpful. I am staying there again this coming weekend and will update this review at that point. "

"wow!! what a little gem!!! loved the hotel.The staff could not do enough!! The food is soo good.will definetly come back xx"

"Great stay and food was great."

"Absolutely amazing experience. It didn't start off great. In fact, they stuffed up with a couple of things with my wife's birthday surprise and spa booking but they made up for it in ways I cannot even express. It was a delightful experience after day 1. We were there for a week and every single day felt special. Every staff member at the property makes you feel special and are very warm and courteous. I'd like to thank Muskan for her amazing hospitality throughout our stay. Despite having challenges at the airport with the indigo disruption, she managed to arrange a pick up, put us in a very good room, made my wife's birthday very special by the beach and was always available for absolutely anything and everything that we needed. While the Property is great, it's the staff that take it to the next level so keep up the great work Taj. We look forward to staying at another Taj property very soon. "

"Due to the problem of flights from Jet Airways, our flight took off late by six hours yet. The Hotel welcomed us at around 3 PM in the morning, and we were provided all the required things. In addition to that we were upgraded from a cottage to exclusive suit. It was an unforgettable experience for us. Thanks to the management. Thanks to all the services wear excellent as always."

"Amazing hotel, staff were incredible, breakfast was great, perfect location."

"The most amazing room, wonderful staff. Just the best possible experience. "

"Excellent "

"Excellent property, Just Go for it.. You won't regret it.. 5 star in all aspects!!!"