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Novotel Amsterdam City

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In-room safe, blackout curtains, soundproofing, iron/ironing board
Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview of Novotel Amsterdam City

UNESCO Sustainable Travel Pledge

Novotel Amsterdam City

4-star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Europaboulevard 10, Amsterdam, 1083 AD

Explore the area

  • Popular LocationAmstelpark7 min walk
  • Popular LocationRAI Exhibition and Congress Centre12 min walk
  • Popular LocationShopping Center Gelderlandplein14 min walk
  • AirportAmsterdam (AMS-Schiphol)12 min drive

Room options

About this area


Located in Amsterdam South neighbourhood, Novotel Amsterdam City is connected to the convention centre. Van Gogh Museum and Heineken Experience are cultural highlights, and travellers looking to shop may want to visit Shopping Center Gelderlandplein. The Amsterdam VOC ship and Artis are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Drentepark Stop is 3 minutes on foot and Europaplein Station is 12 minutes.

What's nearby

  • Amstelpark - 7 min walk
  • RAI Exhibition and Congress Centre - 12 min walk
  • Shopping Center Gelderlandplein - 14 min walk
  • Albert Cuyp Market - 9 min drive
  • Olympic Stadium - 9 min drive

Getting around

  • Drentepark Stop - 3 min walk
  • Amsterdam RAI Station - 5 min walk
  • Schiphol Airport (AMS) - 12 min drive

About this property

Novotel Amsterdam City

4-star eco-friendly hotel in the heart of Amsterdam South
You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at Novotel Amsterdam City. Treat yourself to a massage or other spa services. The on-site restaurant, URBN, features international cuisine. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, concierge services and tour/ticket information
  • ATM/banking services, a computer station and luggage storage
  • Guest reviews give good marks for the central location and helpful staff
Room features
All guest rooms at Novotel Amsterdam City feature comforts, such as 24-hour room service and laptop-compatible safes, as well as amenities, such as complimentary wireless Internet access and climate-controlled air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 29.50 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • URBN

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13993 square feet)
  • Meeting rooms - 18


  • Terrace


  • Massages
  • Massage/treatment rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 55-inch flat-screen TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

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88% of travellers were happy with check-in
Check-in from 3 PM - midnight
Express check-in


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: EUR 70.00
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 29.50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Novotel Amsterdam City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 30 Oct 2022 start from ₹9,745.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Amsterdam City?

Self-parking is available for EUR 29.50 per day. Limited spots are available.

What time is check-in at Novotel Amsterdam City?

Check-in is from 3 PM - midnight.

What time is check-out at Novotel Amsterdam City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel Amsterdam City located?

Located in Amsterdam South, this eco-friendly hotel is within a 15-minute walk of Amstelpark and Shopping Center Gelderlandplein. Heineken Experience and Rijksmuseum are also within 3 mi (5 km). Drentepark Stop is only a 3-minute walk and Amsterdam RAI Station is 5 minutes.

Can I cancel my reservation for free at Novotel Amsterdam City and receive a full refund?

Yes, Novotel Amsterdam City offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Amsterdam City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 444 out of 1005 reviews
5 - Excellent 44%
Rating 4 - Good. 400 out of 1005 reviews
4 - Good 40%
Rating 3 - Okay. 104 out of 1005 reviews
3 - Okay 10%
Rating 2 - Poor. 38 out of 1005 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 1005 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best!
Novotel is undoubtedly one if the best hotel chains. I am never disappointed with this selection
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing room and wonderful Staff...thank you!
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a brilliant time and the metro was very close so win win
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

5/5 Excellent

Molly, APO
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a long weekend because it was reasonably priced compared to hotels in Amsterdam Zentrum (City Center). This hotel runs about €50-€60 cab ride from central train station. We ended up paying the taxi fare due to a very late arrival and not knowing the public transportation system. With that said, the following day the front desk directed us with excellent directions to walk to the closest train stop & Metro stop. It was about a 5 minute walk. We took the Metro into Amsterdam Zentrum the rest of our stay and took it directly to the central station on the day of our departure. The hotel staff was very friendly, helpful and accommodating with any assistance we needed. The hotel itself has an on-site mini grocery store to grab coffee, drinks or snacks. The hotel also has an ATM and gift shop. It has a bar & restaurant within the hotel, although we did not visit either during our stay. There is onsite parking available. Our hotel room and bathroom was clean upon arrival and each day. The cleaning staff provided complimentary water each day. Overall, we would stay at this hotel again.
Stayed 3 nights in May 2022

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Long time to check in. Only 2 staff on duty with a line of 10 people. Also, breakfast was included in original booking, but this was not reflected at check-in, so I had to purchase. Was reconciled at checkout, but still took extra time at check in. Staff not efficient - a lot of questions to each other at check in (for other guests, which slowed things down for everyone).
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Old hotel, air conditioning not cooling after 1:00am.
Stayed 3 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to good transport hub for tram, bus, rail and metro
Stayed 5 nights in Apr 2022

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Clean and comfortable hotel, and great for families. They had a small play are for children, which is good way to keep them entertained for awhile. Bathroom was extremely clean (even the public one in the main floor). Breakfast was a great variety and catered for all types of diets including vegetarian and vegan. Staff could be more friendly.
Stayed 1 night in Apr 2022