First off, this should be listed as a hostel and not a hotel. It was fairly clean, but it is extremely small... in terms of both the lobby/communal area and the rooms themselves. There are zero amentites besides towels and bed linens. The "family apartment" isn't really that, it's a small room with twin beds lined up so if you have luggage be prepared to try to stash it somewhere you can easily walk around (hint: you can't). I would rate this higher due to it feeling clean, but for the rate I paid I'm still astonished with what we got.