Search Hotels Near Albertville Premium Outlets, Albertville

"Gym was good everywhere was cold besides"

"The place was clean, the bed was comfortable and staff was very friendly."

"Clean,friendly "

"No, it was terrible due to a group of people who were smoking and fighting. They wouldn't listen to staff. "

"The hot tub wasn’t working, one of the elevators was down and the other wasn’t very fast. Their breakfast was not that great either. Their rooms were very nice and big."

"There was a nearby basketball tournament; check in took over an hour with only one overwhelmed desk attendant who was going the best she could with the onslaught of guests. Kids running everywhere, parents not caring until about 11:00, then just loud parents in the atrium. I would suggest getting a room over the pool which closes earlier. Staff was great, very attentive during breakfast too."

"When I get closer to 930 they were kind of pushy and not putting nothing extra out for breakfast besides that it was good"

"The room smelt poorly of pet urine. Thermostat batteries were dead upon check in, 2nd thermostat batteries also died the same night, causing the room to become very cold. The window screens were missing and windows UNABLE TO LOCK due to broken locks, which is a massive safety issue since widows are large and ground level! Fireplace in the room was non functional and falling literally apart, we had the front pieces of trim fall off several times over the two day stay as well as were awoken by a raccoon inside the fireplace from a broken open exhaust flu. Bathroom was ATROCIOUS with what looked like vomit overspray running down the walls and in the corner of the floor in front of the toilet!!!! Hard uncomfortable bed. Jacuzzi tub practically unable to be used as there is no easy nor safe way to get in and out of it and the faucet is broken so it sprays water on the floor. Overall a horrid experience from a hotel chain that is supposed to be upscale! "

"It was ok. They didnt"