Search Hotels Suites in Albertville

"The staff was super accommodating and friendly. The breakfast had a great selection. The hot tub was so nice and hot, but had too much chemicals in it and was foamy."

"We were disappointed in the pool. It said it was heated but was cold. The table light next to the bed was missing and was never replaced after requesting it. Also there were no towels."

"The hot tub wasn’t working, one of the elevators was down and the other wasn’t very fast. Their breakfast was not that great either. Their rooms were very nice and big."

"The room smelt poorly of pet urine. Thermostat batteries were dead upon check in, 2nd thermostat batteries also died the same night, causing the room to become very cold. The window screens were missing and windows UNABLE TO LOCK due to broken locks, which is a massive safety issue since widows are large and ground level! Fireplace in the room was non functional and falling literally apart, we had the front pieces of trim fall off several times over the two day stay as well as were awoken by a raccoon inside the fireplace from a broken open exhaust flu. Bathroom was ATROCIOUS with what looked like vomit overspray running down the walls and in the corner of the floor in front of the toilet!!!! Hard uncomfortable bed. Jacuzzi tub practically unable to be used as there is no easy nor safe way to get in and out of it and the faucet is broken so it sprays water on the floor. Overall a horrid experience from a hotel chain that is supposed to be upscale! "

"It was ok. They didnt"

"Pool was fun for the kids. The "

"Clean room. Helpful staff. "

"Room was freezing when we got in heat wasn't working in the bathroom at all. Bed had dirty blankets the extra sofa chair was stained and dirty. Bathroom didn't look like it was clean. One positive thing I can say is the staff is very friendly and kind. "

"Very clean room and great staff at the front Dey."