Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
My husband and I have stayed in 5 star hotels around the world and this is definitely the best experience we have ever had. The hotel has recently been renovated and the styling is impeccable. The attention to detail is second to known.
Club room - there was food available all day, buffet breakfast, light snacks, high tea, evening buffet. Complimentary bar until 10pm.
The staff - were extremely attentive, always greeted you by name, made a point of remembering what sites you intended to...
My husband and I have stayed in 5 star hotels around the world and this is definitely the best experience we have ever had. The hotel has recently been renovated and the styling is impeccable. The attention to detail is second to known.
Club room - there was food available all day, buffet breakfast, light snacks, high tea, evening buffet. Complimentary bar until 10pm.
The staff - were extremely attentive, always greeted you by name, made a point of remembering what sites you intended to...
Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.
Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
alexandra
Reviewed October 27, 2026Reviewed October 27, 2026
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
miloud
Reviewed September 16, 2024Reviewed September 16, 2024
The marketing of the Hotel included a swimming pool that was the reason i booked the Hotel in the first place. The swimming pool was not available until the last weekend of my stay.
The staff at the front desk were all very helpful trying to find alternative options for swimming, even though that was not possible.
The marketing of the Hotel included a swimming pool that was the reason i booked the Hotel in the first place. The swimming pool was not available until the last weekend of my stay.
The staff at the front desk were all very helpful trying to find alternative options for swimming, even though that was not possible.
Very tidy and welcoming modern hotel with helpful reception staff.The room was small but standard for Tokyo. The room facilities were plenty and reception was well stocked with complimentary toiletry items.
The bathroom was well serviced with a very nice deep bath. Housekeeping was regular and to a good standard. Ample vending services and four laundry machines serviced the hotel.
Seemingly located in a business district, there was a mix of tourists and business men as guests.
An excellent...
Very tidy and welcoming modern hotel with helpful reception staff.The room was small but standard for Tokyo. The room facilities were plenty and reception was well stocked with complimentary toiletry items.
The bathroom was well serviced with a very nice deep bath. Housekeeping was regular and to a good standard. Ample vending services and four laundry machines serviced the hotel.
Seemingly located in a business district, there was a mix of tourists and business men as guests.
An excellent...
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Helen
Reviewed November 10, 2026Reviewed November 10, 2026
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
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