Private beach, beach umbrellas, beach towels

Reviews of Beach Rotana

5 out of 5
Beach Rotana
10th Street, Al Zahiyah Area, Abu Dhabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews" "
Rating 8 - Good. 290 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great situation and facilities along with very attentive and efficient staff
Stayed 4 nights in Mar 2024
Response from CB on 6 Mar 2024
Dear Andrew,Thank you for your kind feedback and we look forward to welcoming you back at Beach Rotana.Best regards,Craig BruceGeneral Manager

8/10 Good

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice outdoors
Stayed 4 nights in Feb 2024
Response from CB on 4 Mar 2024
Dear Alexander,Thank you very much for your review.Best regards,Craig BruceGeneral Manager

2/10 Terrible

KEVIN

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

6/10 Okay

Stephen John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 4th stay at this hotel and unfortunately it wasn't as good as we have had in the past. Room wasn't what was booked (KIng bed, sea view, balcony) - however we did get a move the following day. The actual room size itself was fine - no issues with that, but standard room balconies have no furniture - so there is no where to sit outside once you leave the pool area. We did try sitting in an area other than a bar. One evening and were asked by a waiter to move inside to the seating area there as this area was for guests having drinks. We had reserved dinner for our last evening and when we got there - no reservation. However it wasn't busy so we did get a table . We were also told our final bill at checkout would be emailed to us and we are still waiting for it!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Salah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent facilities, beach and swimming pool, and direct access to one of most important malls with amazing choice of dining facilities.
Stayed 2 nights in Oct 2023
Response from CB on 31 Oct 2023
Dear Salah, Thank you for sharing your feedback.I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one.Thank you once again and we look forward to welcoming you back to Beach Rotana.Best regards,Craig BruceGeneral Manager

10/10 Excellent

Hisham

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

AWADH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 5 nights in Sep 2023

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, great pool beach restaurants. Staff very warm.
Stayed 4 nights in Aug 2023
Response from Craig Bruce on 5 Sept 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community. We hope to see you again soon. Best regards,Craig BruceGeneral Manager

8/10 Good

Gene

Stayed 4 nights in Aug 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying at The Beach Rotana. Staff were all friendly and lovely
Stayed 1 night in Aug 2023

4/10 Poor

Mustafa

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Mus
I would not personally rate the facility as 5 starts hotel, 3.5 is fair. The room and furniture, mattress are all not suitable for what supposably a five star hotel. Room service is bad, requested an extra blanket and pillow , the blanket arrived after one hour. However, the pillow was never delivered (he said i will be right back but never returned). First hotel that i stayed on in my 14 year of travel that i call room services and had to wait for more than 3 minutes until somebody answer. In addition, maintenance work in next rooms which is noisy, be ready for your stay. The positive part is the location which is connected to the mall and the reception staff which are so kind. Other than those, i will definitely won’t rate the hotel more than 3.5 star.
Stayed 1 night in Aug 2023
Response from Craig Bruce on 5 Sept 2023
Dear Mustafa,Thank you for your feedback and for bringing the matters to our attention. We apologize that your stay was less than desirable. Please know that your concerns were highlighted to the team and we have taken steps to correct them. Given the opportunity, we will strive to ensure that your next stay will be abetter experience.Sincerely,Craig BruceGeneral Manager

10/10 Excellent

RAFIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Yana

Liked: Amenities
At the first night we had a dinner and right after I felt very bad. I’ve got both, diarrheas and vomit. Spoke we the restoraunt crew day after. The apologies and promise to run investigation and get back to us. Moreover they offers some camomile tea and water. None of those happens. Very disappointing. In addition the smell in the room was very bad.
Stayed 4 nights in Jul 2023
Response from Craig Bruce on 5 Sept 2023
Dear Yana,We sincerely regret that your experience was less than ideal. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. It will be our utmost pleasure if you can allow us to turn your experience around. Sincerely,Craig BruceGeneral Manager

10/10 Excellent

gerhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spaceful. The bar is very nice. Breakfast almost perfect.
Stayed 1 night in Jul 2023
Response from GM on 2 Aug 2023
Dear Gerhard,Thank you so much for this great 5-star review. We really appreciate it, and we hope to have you back soon. Best regards,Craig BruceGeneral Manager

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Beach Rotana has been a favorite of mine since 2012. The restaurants, bar, and swimming/exercise areas are very nice. And the direct connection to the Abu Dhabi Mall is quite convenient. I was especially pleased with how quiet the room was. Love this place.
Stayed 2 nights in Jun 2023
Response from Craig Bruce on 26 Jul 2023
Dear Edward,Thank you for sharing your feedback.It is truly a pleasure to read how fantastic your visit was at Beach Rotana. Thank you for all your kind comments and I look forward to welcoming you again in the future.Best regards,Craig BruceGeneral Manager

10/10 Excellent

Samiul, Oviedo

Stayed 1 night in Jun 2023

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

cairo

Stayed 3 nights in May 2023

10/10 Excellent

Cairo

Stayed 1 night in May 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities
Beach Rotana is an excellent venue - not the 7 stars it was before covid pandemic but definitely still 5 stars
Stayed 4 nights in May 2023

8/10 Good

Mohaemn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

2/10 Terrible

heba

Travelled with family, Travelled with family and small children
Disliked: Staff & service
My AirPods were stolen by the room service from my room And no proper action was taken from the management to solve the issue !! Never go to this place
Stayed 5 nights in Apr 2023
Response from Reservation Department on 26 Apr 2023
Dear Mr. Elwahsh, Greetings from Beach Rotana Abu Dhabi! First, we would like to thank you for staying with us. I am writing to request your assistance in our investigation regarding the missing AirPods. We have received a report that a pair of AirPods has gone missing, and we would like to request a photo of the missing AirPods to aid us in our investigation.The photo will help us identify the missing AirPods and assist us in determining their current location. We understand that this may be an inconvenience, but we assure you that all information provided will be treated with confidentiality and used solely for the purpose of our investigation.If you have a photo of the missing AirPods, we kindly request that you send it to us as soon as possible. Thank you for your cooperation in this matter. If you have any questions or concerns, please do not hesitate to contact us Should you require further assistance, please feel free to contact us at any time. Best Regards, May Bactol LopezGuest Service Manager

10/10 Excellent

Zeid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Athens
Best hotel experience. Friendly staff. Attention to detail Perfection Breakfast was amazing Amenities and spa was the best ever 100 percent coming back Also best hotel in Athens
Stayed 2 nights in Mar 2023
Response from Craig Bruce on 29 Mar 2023
Dear Zeid, Thank you for sharing your feedback.We strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Best regards,Craig BruceGeneral Manager

10/10 Excellent

KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, as always.
Excellent stay at the Beach Rotana. Service was great and people very friendly. Restaurants serve delicious food and service was wonderful.
Stayed 1 night in Mar 2023
Response from Craig Bruce on 20 Mar 2023
Dear KIT,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Craig BruceGeneral Manager

2/10 Terrible

Gregory

Stayed 7 nights in Feb 2023
Response from Reservation Department on 23 Feb 2023
Dear Mr. Gregory,Greeting from Beach Rotana Hotel!Thank you for your feedback, May I request if you could advise us more details about your stay so we can share it with concern department.Regards

8/10 Good

Chengde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sound insulation
Sound insulation is not good. I can easily hear the vioce from other rooms. And it's loud.
Stayed 4 nights in Sep 2020

4/10 Poor

changho

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Beach Rotana. It was our second time to stay in the hotel. We love the pool and the amazing view. The hotel is attached to Abu Dhabi mall so we have other options to dine in. On our second time in the hotel, we noticed that the water in the pool is cloudy, maybe because we accessed it late and so many people are using it. The breakfast was okay. It was an a la carte breakfast because of Covid situation of course. Then, the AC vent in our room was dripping water. I did not bother to complain because I was so busy preparing for our appointment the next morning. The phone in the hotel is not working. We have to use our mobile phones everytime we need to talk to the reception. But the hotel was kind enough to grand my request that the two rooms that I booked be close to each other and we were allowed to check out at 14:00. And we had a nice dinner at Trader Vics. Love the food there.
Stayed 1 night in Aug 2020

10/10 Excellent

Hazel

Stayed 1 night in Aug 2020

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent with cleaning and services, Good place for relaxing
Stayed 2 nights in Jul 2020
Response from Craig Bruce on 6 Aug 2020
Dear Ahmed, Thank you for taking time to share your feedback with us. We are delighted to see you that had a comfortable stay and enjoyed our hospitality. We look forward to welcoming you back to Beach Rotana in the near future. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good staff
Good for business. A little run down but it’s an old hotel. Staff were great.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes the property, starting from the check in. The view is amazing
Stayed 1 night in Feb 2020

8/10 Good

Malek

Stayed 1 night in Jan 2020

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Lashell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for couples , clean and convenient location.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time we have stayed at the Beach Rotana we really really enjoyed it. The staff were all fantastic nothing was too much for them. The hotel is attached to the Abu Dhabi Mall its a 5min walk internally. The breakfast was good. We enjoyed walking around the grounds and beach area in the evenings so peaceful and beautiful. There was plenty of sunbeds available. We will definitely stay here again. The hotel was fantastic but it was the staff that went the extra mile which made it a brilliant stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Need maintenance overall. Shower was terrible. Not enough water pressure and difficult to adjust the water temperature. Decoration is outdated and old.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t even stay there , they didn’t let me check in because I didn’t have my passport with me, even though I had a copy on my phone , and Texas Driver license.
Stayed 1 night in Jan 2020

6/10 Okay

Sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stay at Beach Rotana
Rooms were very dark, very less natural light and dim lamps. Service was very slow in all places, including restaurants and room service. Hotel needs a refurbishment.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019