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Crowne Plaza Abu Dhabi, an IHG Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room

Overview of Crowne Plaza Abu Dhabi, an IHG Hotel

Crowne Plaza Abu Dhabi, an IHG Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Sheikh Hamdan Street, Abu Dhabi, 3541

Explore the area

  • Popular LocationAbu Dhabi Corniche13 min walk
  • Popular LocationAbu Dhabi National Exhibition Centre20 min drive
  • Popular LocationSheikh Zayed Grand Mosque24 min drive
  • AirportAbu Dhabi (AUH-Abu Dhabi Intl.)34 min drive

Choose dates to view prices

About this area

Abu Dhabi

Crowne Plaza Abu Dhabi, an IHG Hotel is located in Abu Dhabi City Center, a neighbourhood in Abu Dhabi, and is in a shopping district and near the airport. Abu Dhabi Mall and Al Wahda Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Abu Dhabi Corniche and Corniche Beach. Looking to enjoy an event or a game while in town? See what's happening at Al Wahda Club or Al Nahyan Stadium.

What's nearby

  • Capital Garden - 8 min walk
  • Madinat Zayed Shopping Center - 11 min walk
  • Abu Dhabi Corniche - 13 min walk
  • Abu Dhabi National Exhibition Centre - 20 min drive
  • Sheikh Zayed Grand Mosque - 24 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 34 min drive

About this property

Crowne Plaza Abu Dhabi, an IHG Hotel

Luxury Abu Dhabi hotel in Abu Dhabi City Center, near Abu Dhabi Corniche
7 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a health club and a poolside bar.
Crowne Plaza Abu Dhabi, an IHG Hotel offers 236 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Latvian, Serbian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 55 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cho Gao
  • Heroes
  • Spaccanapoli
  • The Garden

Things to do

  • 24-hour fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (9816 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 21 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 150.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 55 per person (approximately)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 21 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abu Dhabi Crowne Plaza
Crowne Plaza Abu Dhabi
Crowne Plaza Hotel Abu Dhabi
Crowne Plaza Abu Dhabi Hotel
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island
Crowne Plaza Abu Dhabi
Crowne Plaza Abu Dhabi, An Ihg
Crowne Plaza Abu Dhabi, an IHG Hotel Hotel
Crowne Plaza Abu Dhabi, an IHG Hotel Abu Dhabi
Crowne Plaza Abu Dhabi, an IHG Hotel Hotel Abu Dhabi

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 216 out of 431 reviews
5 - Excellent 50%
Rating 4 - Good. 158 out of 431 reviews
4 - Good 37%
Rating 3 - Okay. 38 out of 431 reviews
3 - Okay 9%
Rating 2 - Poor. 14 out of 431 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 431 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Amenities
The front desk staff wasn’t as helpful
Stayed 5 nights in May 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Convenient location but bit costly
The hotel is ok, bit costly as per its condition and services on offer. Breakfast and dinners were average. The advising time slots were short but in practice they were open longer. Would have been good if they would said that breakfast is open till 10am and dinner till 11pm.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is little bit old, empty, not that much to do in it.
Stayed 1 night in Sep 2021