Historics in Vienna

Very good. Staff were friendly and helpful, the double room was compact but not too small, the beds comfortable, there was a bath and it was quiet. The breakfast was excellent and the service attentive. The only problem we had was that we asked for a Wake Up call and they called us an hour early! But it really wasn't a serious matter. We think they confused "five" with the German for four "vier".

The hotel has an excellent location and a very friendly staff. I recommend it to all types of travelers.

Fantastic smaller, friendly hotel in a fantastic location. Five minute walk to the Museums Quarter and ten minutes from the City centre. Staff were very helpful and spoke excellent English (even when I tried to practice my German!). The breakfast buffet is better than anything I've found at any hotel worldwide, the choice of hot and cold food is second to none. Very fast free WiFi in the entire hotel and each room has a Nexus-style notepad which is great for searching the web and looking up maps if you didn't take a laptop, tablet of your own. Only compliant was that the weather was unseasonably warm and the rooms were a bit hot because they'd not switch the air conditioning on (they did on the day we left)

We arrived early morning, check in time is onlt 3 PM, but the young lady at the desk found one room where guests had left early and called house cleaning to make it up for us. We were in our room after about 1 hour wait.

I would give the hotel all 5-star anyway simply because here used to stand the dance hall where Mozart held his concerts some 230 years ago and premiered such masterpieces as KV 466. Plus everything regarding the hotel is indeed impeccable: location, room, service, etc... Strongly recommend if you want to taste the very essence of Vienna.

Stayed in this hotel for 6 nights during a business trip. The staff were really helpful and friendly and the room was above my expectations. The free minibar was a fabulous touch and the bath in the bathroom was fantastic. Even on the 2nd floor there was no noise from the street (even when windows were open - which is actually a nice option to have too). The location is so convenient for both transport and walking around the city. Loved it and would definitely stay here again if I am in Vienna!

Great apartments close to the centre of Vienna. Had everything we needed in order to get the most out of our stay and is only a stones throw from a U-bahn station. Not only that but the apartment was big and clean and the owners have decorated it in a classic Viennese style, which is a great touch. I would highly recommended it to anyone going to Vienna!

Great location, comfort and cleaniness. No complaints and I would definitely recommend it!

This hotel is well-appointed on the Ringstrasse, the staff were helpful and our room on the 7th floor, where we stayed for four nights was a delight. The kingsized bed was really comfy, we could open the windows to let in air and we slept well. The separate sitting area meant that room was genuinely big enough to relax in. There were lots of nice touches in the room, such as the combination of a drench shower head and a held held spray over the bath, the make-your-own coffee was good quality and easy-peasy to do and there was a deck of plug sockets on the desk that meant we didn't need an adapter from the UK to charge our electronics. Overall, a really good experience.

My traveling group of 3 lady friends stayed at the Graben Hotel for 4 nights while in Vienna. I selected this hotel based on reviews on Trip Advisor and Expedia. I was not led astray. The staff was so very friendly and helped with every step we took navigating the subways and trains. The rooms were clean and ample size. The front lobby had a computer for free use. I suggest going directly across the room (literally 10 steps) to eat the best schnitzel in town. I cannot say enough about this hotel and the staff. All employees from the waiters and waitresses, maids and front desk SMILED all the time. Thank you Graben hotel for making our visit to Vienna memorable.