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Reviews of Kimpton Saint George, an IHG Hotel

4.5 out of 5
Kimpton Saint George, an IHG Hotel
280 Bloor St W, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 855 reviews" "
Rating 8 - Good. 168 out of 855 reviews" "
Rating 6 - Okay. 59 out of 855 reviews" "
Rating 4 - Poor. 10 out of 855 reviews" "
Rating 2 - Terrible. 9 out of 855 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful and the little lobby was very relaxing. Complimentary morning coffee by the fire was lovely. Also the gym was great. Overall a super nice stay and I'd definitely return.
Stayed 1 night in Apr 2024
Response from Ineza B. on 25 Apr 2024
Hi Craig, thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

WEI-CHIH

Liked: Cleanliness, amenities, property conditions & facilities
very clean
Stayed 3 nights in Mar 2024
Response from Ineza B. on 25 Apr 2024
Hi WEI-CHIH, thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and the room was beautiful. Easy to walk around and accessible by TTC
Stayed 1 night in Feb 2024
Response from Ineza B. on 25 Apr 2024
Hi Erica, thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for my activities around UofT.
Stayed 2 nights in Apr 2024
Response from Ineza B. on 17 Apr 2024
Thank you for your great feedback Rodrigo! We are enlightened to hear that you had enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Vicky

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at the Kimpton Saint-George. Location was close enough to discover & walk to yorkville shops and restos. The parking was super convenient as well as the friendliest staff ever. They have complimentary coffee teas & wine hour. A very thoughtful hotel & we felt right at home. Love it & would definitely return
Stayed 3 nights in Apr 2024
Response from Ineza B. on 17 Apr 2024
Thank you for your great feedback Vicky. We are so glad to hear that you enjoyed your stay with us here at the Kimpton. We look forward to seeing you again soon.

8/10 Good

janet

Stayed 1 night in Apr 2024
Response from Ineza B. on 25 Apr 2024
Hi Janet, thank you for your feedback! We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Lilla

Business traveller
Liked: Cleanliness, property conditions & facilities
Great hotel, great staff, highly recommend.
Stayed 3 nights in Mar 2024
Response from David G- Guest Services on 20 Mar 2024
Thank you for the great review!

10/10 Excellent

Bellinda

Travelled with family
Pleasant, easy to access for Ubers, clean, well licated
Stayed 1 night in Mar 2024
Response from Ineza B. on 16 Mar 2024
Thank you for your great feedback Bellinda! We are glad that you enjoyed your stay with us, and looking forward to seeing you again soon.

10/10 Excellent

Baharak

Travelled with family, Business traveller
Liked: Amenities
very clean
Stayed 1 night in Mar 2024
Response from Ineza B. on 14 Mar 2024
Thank you for your great feedback Baharak! We are glad that you enjoyed your stay with us and looking forward to your return.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ineza B. on 16 Mar 2024
Thank you for your great feedback William! We are glad that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities
We very much enjoy this hotel!
Stayed 1 night in Mar 2024
Response from Ineza B. on 9 Mar 2024
Thank you so much for your awesome feedback Henry! Weare glad to hear that you enjoyed your stay with us. We look forward to seeing you again

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Hotel was in a good location close to U of T and subway. Comfortable but starting to look a bit tired.
Stayed 2 nights in Feb 2024
Response from Ineza on 5 Mar 2024
Thank you for your feedback Judy, we are enlightened to hear that you had a marvelous stay with us and that the location was perfect for you. We look forward to seeing you again!

10/10 Excellent

A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ineza on 27 Feb 2024
Thank you for your awesome feedback A! We are glad that you enjoyed your stay with us and looking forward to welcoming you back at Kimpton in the near future!

10/10 Excellent

Sheldon, winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
always a great stay with lovely staff and great access to the best of the 6
Stayed 3 nights in Feb 2024
Response from Ineza on 27 Feb 2024
Thank you for your kind feedback Sheldon! We are glad that you enjoyed your stay with us. We look forward to seeing you again in the near future!

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Kimpton St George was truly amazing. Everyone there was very helpful and polite. The coffee in the morning, hot chocolate in the afternoon and the wine in the evening are amazing perks that we enjoyed.
Stayed 3 nights in Feb 2024
Response from Ineza B. on 22 Feb 2024
Thank you for your great feedback Rodolfo, we are so glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful unexpected welcome kit for our puppy!
Stayed 1 night in Feb 2024
Response from Ineza B. on 22 Feb 2024
Thank you for your great feedback Alfonoso! We love our guest's puppies that comes to our hotel and glad that you had an amazing stay with us. We look forward to welcoming you back and give more puppy treats!

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ineza B. on 22 Feb 2024
Thank you for you great feedback Nicole, we are enlightened to hear that you had an amazing experience with us an look forward to welcoming you back.

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ineza on 18 Feb 2024
Thank you so much for your great feedback Craig, we thank you for choosing to stay with us and look forward to welcoming you back in the near future.

10/10 Excellent

Sheldon, winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Always great service and terrific hospitality in a well appointed site with comfortable quiet rooms
Stayed 3 nights in Feb 2024
Response from Ineza on 15 Feb 2024
Thank you for choosing to stay with us again Sheldon, it is always great to have you with us and we are glad that you enjoyed your stay with us. We look forward to seeing you again in the near future!

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great about the Kimpton st George Great hotel. Staff extremely nice and helpful I got a great room. Fantastic addition of a coffee maker The gym is great
Stayed 3 nights in Feb 2024
Response from Ineza on 7 Feb 2024
Thank you for your feedback Rodrigo, we are enlightened to hear that you had an amazing experience here with us and we look forward for your return here at the Kimpton!

10/10 Excellent

Jose Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Jose! We are glad that you enjoyed your stay with us.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Paul! We are glad that you enjoyed your stay with us.

10/10 Excellent

Dimitri

Stayed 1 night in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Dimitri! We are glad that you enjoyed your stay with us.

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
We love this hotel!
Stayed 1 night in Jan 2024
Response from Ineza B. on 3 Feb 2024
Thank you for your love Christine! We are glad you had a pleasant experience with us and cannot wait to see you again soon

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback Jason! We are glad that you enjoyed your stay with us.

10/10 Excellent

Mason

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Mason! We are glad that you enjoyed your stay with us.

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love the Kimpton St. George. It’s a great location. Staff. Very nice. Very clean. Great gym
Stayed 2 nights in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for your great feedback Rodrigo! We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic hotel - it's charming, beautiful, well-situated, and extremely well-maintained. The staff is also outstanding - my check-in and check-out were both super efficient and quick, while the staff were so friendly and courteous. The hotel was perfectly quiet at night, and the rooms spotless, with eclectic and curated art. I also loved the robot that delivered food to my room (!). Can't say enough about this hotel - highly recommend.
Response from Ineza on 3 Feb 2024
Thank you for you awesome review Nicole! We are very much glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

alexandra

Stayed 1 night in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Alexandra! We are glad that you enjoyed your stay with us. Don't hesitate to let us know if there is anything we can do to make your stay better next time.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, room comfort
Great gem!
Great hotel, really stylish and great service! Definitely recommend! Very pet friendly! Free for pets! Parking was ok $40/$50 with valet. Minor things we didn't like- room doors slamming through the night and no coffee machine in the room. It's available in the lobby in the morning but we didn't know this Also there was a mini fridge in our room which wasn't anywhere on the hotels.com info or the hotel website.
Stayed 1 night in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for your great feedback Laura. We are glad that you enjoyed your stay with us and took full advantage of our pet amenities. We love when guests bring their pets with them. Our coffee and tea service is available every morning, but if the guest would require one in their room. We are more than happy to place it in their room. Thank you for staying with us and hope to see you again.

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Katarzyna! We are glad that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback! We are glad that you enjoyed your stay with us.

10/10 Excellent

isabel

Stayed 1 night in Jan 2024
Response from Ineza on 3 Feb 2024
Thank you for great feedback Isabel! We are glad that you enjoyed your stay with us.

10/10 Excellent

Cristina, Windsor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ineza B. on 3 Feb 2024
Thank you for great feedback Cristina! We are glad that you enjoyed your stay with us.

10/10 Excellent

Doug

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback Doug! We are glad that you enjoyed your stay with us.

10/10 Excellent

Ramona

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback Ramona! We are glad that you enjoyed your stay with us.

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback Claire! We are glad that you enjoyed your stay with us.

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ineza on 25 Dec 2023
Thank you so much for you kind feedback Emma!

10/10 Excellent

Elisabetta

Travelled with family
Liked: Cleanliness, room comfort
Quick stop in Toronto...
Great place! Easy secure parking. Cozy lobby interior with a roaring fire and a convenient restaurant/bar. Great service and extremely helpful staff! Helped us to our room with luggage, turned on the lights, hung up our coats, came back up with toothbrush & toothpaste requested. Service from the night help was above and beyond! Merci!
Stayed 1 night in Dec 2023
Response from Ineza on 21 Dec 2023
Thank you for giving us a great feedback Elisabetta. We are enlightened to hear that you had an exceptional experience with us. We hope to see you again sometime soon.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ineza B. on 21 Dec 2023
Thank you for your feedback Paul! We hope to see you again in the future.

6/10 Okay

David

Stayed 1 night in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for your feedback David, thank you for choosing to stay with and I apologize that we were not able to meet your expectations.

10/10 Excellent

Bruce

Stayed 3 nights in Dec 2023
Response from Ineza on 3 Feb 2024
Thank you for great feedback Bruce! We are glad that you enjoyed your stay with us.

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, property conditions & facilities
Horrific experience. A large drinking glass in the unused untouched bathroom exploded at 3:10 AM, spraying shards of glass all over the bathroom and out into the apartment area. I was offered a different room and no apology or compensation for a late-arrival night’s sleep lost. I’m still picking glass out of both feet, half a day later.
Stayed 1 night in Dec 2023
Response from Ineza on 10 Dec 2023
Thank you kindly for your feedback Greg, We are very sorry to hear that this was your experience with us. We understand your concern and frustration. Your feedback is important to us, and we will ensure to elevate your concern so that we are able to improve your future experience.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from David G- Guest Services on 7 Dec 2023
Thank you for the great review and staying with us.

10/10 Excellent

Steve

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel, great location
Stayed 1 night in Nov 2023
Response from David G- Guest Services on 7 Dec 2023
Thank you for the great review and staying with us

2/10 Terrible

Peter

Stayed 3 nights in Nov 2023
Response from Ineza on 21 Dec 2023
Thank you for feedback Peter, I am sorry to see that you did not have a pleasant experience with us. Please reach out to us directly so that we can discuss what we can do better for your future stay.

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Ineza B. on 20 Nov 2023
Thank you for your kind feedback Diana. We are glad that you had enjoyed you stay with us and hope to welcome you back soon.

10/10 Excellent

Alyssa

Business traveller
Beautiful hotel. Excellent service. Loved the nightly wine hour and coffee in the morning. Would definitely stay here again!
Stayed 3 nights in Nov 2023
Response from David G- Guest Services on 19 Nov 2023
Thank you Alyssa for the kind review and feedback. We hope you will be back soon!

8/10 Good

Eve

Liked: Cleanliness, amenities, property conditions & facilities
We have happily stayed at Kimptons in Miami & Edinburgh & the St. George fell short of our expectations. It was totally inaccessible: impossible to find. And the desk person’s directions were confusing & unhelpful. And while everyone seemed to try very hard, the service was at times slow & inefficient. And there wasn’t enough of it. For eg. We were not told the valet service ends at 11 pm, which inconvenienced us. We did like the wine gathering from 5 - 6 pm & the decor was appealing. Also, the Annex location was excellent. We also appreciated the price. We would stay there again and hope things will be more “ship-shape” than they were.
Stayed 2 nights in Nov 2023
Response from David G- Guest Services on 19 Nov 2023
Thank you Eve for staying with us and providing your feedback. We are sorry to hear you had a difficult time getting to our location. The changing on ongoing roadworks have caused some issues for our guests. We will coach our team to guide guests in a better way to the hotel. I'm glad to hear you did enjoy some of our other amenities and hope you will give us another chance in the future. Please reach out to me directly for your next stay.

8/10 Good

Damiano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Ineza B. on 17 Nov 2023
Thank you for your kind feedback Damiano! We are glad that you enjoyed your stay with us and hope to welcome you back soon.