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Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Luxury boutique property near Puerto Morelos Beach

Located close to Ojo de Agua Beach and Puerto Morelos Town Square, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive provides free cooked-to-order breakfast, a marina and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body wrap, a facial or a body treatment. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities such as beach yoga. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a rooftop terrace and an art gallery on-site.

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is ₹34,141
₹41,698 total
includes taxes & fees
22 Jun - 23 Jun

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Room options

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Showing 14 of 14 rooms

View all photos for Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

Premium bedding, down duvets, pillow-top beds, free minibar

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

Premium bedding, down duvets, pillow-top beds, free minibar

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite Ocean Front King

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite Ocean Front Private Pool King

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite Ocean Front Private Pool King Diamond Club

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

Premium bedding, down duvets, pillow-top beds, free minibar

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

Premium bedding, down duvets, pillow-top beds, free minibar

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Master Suite Ocean Front Two Queen

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Master Suite Ocean Front Private Pool Two Queen

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Master Suite Ocean Front Two bedroom Diamond Club

Premium bedding, down duvets, pillow-top beds, free minibar

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

Premium bedding, down duvets, pillow-top beds, free minibar

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club | Premium bedding, down duvets, pillow-top beds, free minibar

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

Premium bedding, down duvets, pillow-top beds, free minibar

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

Premium bedding, down duvets, pillow-top beds, free minibar

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi
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About the area

Located in Puerto Morelos, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is near the airport and on the beach. Puerto Morelos Town Square is a notable landmark, and the area's natural beauty can be seen at Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Don't miss out on a visit to Xoximilco. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing. Visit our Puerto Morelos travel guide
Map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park
    Arrecife de Puerto Morelos National Park
    10 min walk - 0.8 km
  • Puerto Morelos beach Mayan riviera Caribbean sea
    Puerto Morelos Beach
    16 min drive - 11.6 km
  • Ojo de Agua Beach
    Ojo de Agua Beach
    21 min drive - 15.1 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    22 min drive - 15.5 km
  • Moon Palace Golf Club
    18 min drive - 16.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Restaurants

  • Siena Restaurant
    8 min drive
  • Lobby Bar
    8 min walk
  • Le Chique
    8 min drive
  • Preferred Club Bar
    8 min drive
  • Restaurante Zócalo
    8 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

  • Luxury boutique property near Puerto Morelos Beach
  • Located close to Ojo de Agua Beach and Puerto Morelos Town Square, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive provides free cooked-to-order breakfast, a marina and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body wrap, a facial or a body treatment. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities such as beach yoga. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a rooftop terrace and an art gallery on-site.
  • You'll also enjoy perks such as:
    • 2 outdoor pools along with cabanas, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Tour/ticket information, massage treatment rooms and smoke-free property
    • Laundry services, a 24-hour front desk and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 90 rooms feature comforts, such as free international calls and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Designer toiletries, separate baths/showers and hairdryers
    • 50-inch flat-screen TVs with satellite channels
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Tennis

Lessons/classes/games

  • Cooking

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • CÔTÉ À COSTA
  • JOYA
  • K’UHUL

Things to do

  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Health club
  • Library
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,400 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2001
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive on 22 Jun 2026 start from ₹34,141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, cooking classes and more.

Where is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 9 mi (15 km) of Puerto Morelos Beach, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Puerto Morelos Town Square. Ojo de Agua Beach and Moon Palace Golf Club are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 82 out of 102 reviews
Rating 8 - Good. 13 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

Reviews

Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort! Exceptional staff, phantastic butlers, great general manager! Clean beach, excellent rooms Just 5 stars !!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, views, staff, service and spa. So relaxing and tranquil.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sarah Gigantino

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the property since the renovation and rebrand and we once again had a truly excellent vacation. Team members were all professional and welcoming. The food and beverage selection well exceeded our expectations; our room (complete with Frette linens and Byredo amenities) was perfectly clean with a lovely sea view; and the pool and grounds were beautifully maintained.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Maningbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from the staff was a 10/10 we felt like VIP the entire stay!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Angela Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely resort. Very lovely staff. Definitely some of the best drinks I have had an all inclusive resort. Dining is somewhat limited, but all really good food. Also, most of the restaurants don't require reservations which was nice to not have to have everything planned out as soon as you arrived. They offered some really fun classes like ceviche making, and tequila/mezcal tastings. I prefer these types of experiences over some the shows, etc that other resorts offer. We are typically more beach people but we knew going into this vacation that the beaches were not very swimmable in the area due to the seaweed. They had lovely pools, with plenty of chairs and umbrellas and friendly staff to help with umbrellas and get food and beverages. Definitely some of the best drinks I have had an all inclusive resort. I would definitely recommend staying on an upper floor as our beachfront room was very obstructed by bushes, etc. Also, our plunge pool didn't have water and was making a strange noise for quite a bit of the time but honestly didn't bother us much. Overall had a really good stay!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nicolas Alcides

Liked: Cleanliness, amenities, property conditions & facilities
We stayed about a week. Very secluded away from the noise. Very quiet and relaxing. Minimal entertainment which is fine for us. Cancun and Playa del Carmen are fairly close by Uber or Taxi. Excellent service, personalized. Butlers are excellent. Pools are beautiful. Food is ok. Definitely recommend.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Milos

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special, Eduardo Iran Jarib Mauricio Eugenio Cath Ricardo Miguel Yeni Enrique Salvador Alexis Thank you all! We can’t wait to be back 😊
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! I will refer this place to all my friends. The staff was incredibly friendly and the food was amazing. Can’t wait to go back.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Renee

Liked: Property conditions & facilities
The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service for this hotel was more than perfect. They took every opportunity to make sure our honeymoon stay was perfect and memorable. The food is amazing and the vibes of the hotel was perfect for a relaxing honeymoon. Ricardo and his coffee art and making was amazing and delightful to start the day with. Mario and Enrique were excellent in signing us up for activities and attending to our needs during our stay. Would definitely recommend staying at this hotel in the future.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly exceptional and exceeded every expectation. From the moment we arrived, the level of service and attention to detail made it clear that this is a very special place. A heartfelt thank you to the concierge team, Rodrigo and Norma, who were outstanding throughout our stay. They were attentive, thoughtful, and ensured that every detail was perfectly arranged, making our experience completely seamless. One of the most memorable highlights was an extraordinary private dinner arranged for us. Chef Elizabeth prepared an absolutely incredible meal — every course was beautifully crafted and delicious. German, the restaurant manager, orchestrated the evening perfectly and created an intimate, elegant atmosphere that made the entire experience unforgettable. Our room was impeccable, the food across the resort was consistently outstanding, and the pools and grounds were absolutely stunning — beautifully maintained and incredibly peaceful. Every part of the property reflects the care and quality that defines a truly luxury experience. Thank you to the entire team for such an unforgettable stay. We cannot wait to return.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Macy

Liked: Cleanliness, amenities, property conditions & facilities
We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Marjan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nadija

Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yanic

Liked: Cleanliness, amenities, property conditions & facilities
Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.
Stayed 5 nights in Feb 2026