I have stayed at this hotel about three times and each time has been a great and accommodating service. I recommend arriving as close to the check-in time as possible because I have seen their desks when they are swamped and it is usually by customers who are checking-in later in the evening. That's when I see customers irritated, but the staff has handled it with grace. The beds are comfy, the upgraded rooms are spacious, and I have never been placed in a bad room.
Great experience. Staff was great and room and amenities were awesome. Free wifi and free breakfast!
My only complaint was at check out time I was still packing up and the housekeeper knocked two minutes after check out time and then she came back and knocked again five minutes. A little grace period for people like me that always check out late.
Other than that I will be coming again next time I need to stay in this area