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Reviews of Hotel Newton

3 out of 5
Hotel Newton
2528 Broadway, New York, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 388 out of 1003 reviews" "
Rating 8 - Good. 393 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

hugh

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there.
Stayed 3 nights in May 2023

8/10 Good

Jayanthi

Stayed 1 night in Dec 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old but updated hotel int he center of the theatre district. Easy access to transportation. Would definitely stay again.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

2/10 Terrible

eli

Stayed 1 night in Feb 2023

10/10 Excellent

Edwin De

Liked: Cleanliness, staff & service, amenities
Good services
Stayed 3 nights in Feb 2023

2/10 Terrible

Genesis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Cynthia

That Expedia is still listing Hotel Newton as a rental, and THE FACT THAT IT IS CLOSED FOR RENOVATION UNTIL LATE 2023, is ridiculous. I was not informed of this when I made my January reservation in early December.
Stayed 4 nights in Jan 2023

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 10pm to be told the hotel was close and that we were being sent somewhere elses, and that expedia didn't even took the time to notified us. Also had to pay more money
Stayed 6 nights in Jan 2023

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready at 3 pm and after 4 pm for 2nd
Stayed 2 nights in Jan 2023

2/10 Terrible

Omar

Stayed 1 night in Jan 2023

2/10 Terrible

Yoonsun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is being used for migrants and not the general public
Stayed 4 nights in Jan 2023

2/10 Terrible

Paul

I called the day of our reservation to confirm it and let them know we would be arriving late. I was told that the hotel was closed and that they had arranged for a different hotel for us to stay at. I’m glad I called since they did not send any notification through text message, email, or phone call. The new hotel was inconveniently in the Times Square area instead of the Upper West Side. It required a change of our plans, including canceling the prepaid parking place and finding another place to park that was much more expensive. Thank goodness we didn’t find this out if we got to a closed up hotel late at night.
Stayed 1 night in Jan 2023

6/10 Okay

Ann, Fort Myers

Liked: Staff & service
The Hotel Newton was shut down and I was not notified in advance that I would be moved. It was a huge inconvenience and very frustrating. The hotel I was sent to was a great location but very outdated. Room didn’t have shades and the bed squeaked.

4/10 Poor

Anna

Stayed 1 night in Jan 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and friendly staff
Perfect location for us in the Upper West Side and a couple of blocks from Central Park. Handy subway station and Manhattan Diner just a few steps away too. Room was more than adequate for our needs and staff very friendly too.
Stayed 12 nights in Nov 2022

10/10 Excellent

Rajpreet

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and great location in NYC
Very clean and comfortable hotel in a great location in NYC. Only issue was room was quite hot in December, even though radiator was off. We opened the window and used the air conditioner from time to time. Area is safe with a ton of restaurants and other essentials like drug stores. Excellent bagel place and Paris themed bakery down the street.
Stayed 4 nights in Dec 2022
Response from Charles on 28 Dec 2022
Good MorningThank you for your stay with us. We appreciate your feedback.

6/10 Okay

Cathy, Lutherville

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a decent older property. The windows and beds could use updating. The men at the front desk were pleasant and the neighborhood felt safe. It is right off of a subway stop.
Response from Charles on 28 Dec 2022
Good MorningThank you for your feedback . We appreciate your stay with us.

10/10 Excellent

Shawna Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice!! Room was very clean
Response from Charles on 28 Dec 2022
Thanks for your staying with us.

6/10 Okay

Jared

2/10 Terrible

Meredith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was disrespectful and difficult to work with

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean quaint rooms. Amazing location. Truly a place right across the street from the subway.

6/10 Okay

Luis

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Yensy

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good!
Stayed 1 night in Dec 2022

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and cosy and had easy access to nearby restaurants and transportation, the shower had hot water and the a/c was easy to control, staff was very friendly and attentive, checking in and out was a breeze, I definitely recommend this hotel and would stay here again :)

10/10 Excellent

Leslie

4/10 Poor

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Horrible mattress that sags in the middle, like sleeping on the rim of a volcano. It should have replaced years ago. Assigned the smallest room on the floor despite no other guests spotted in hotel. And to think i stay here often. Time to rethink my choice of NYC hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location. Quiet and clean and safe. Fridge and microwave in room was great.
Stayed 8 nights in Dec 2022
Response from Birty on 13 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Katlyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2022
Response from Charles on 13 Dec 2022
Good AfternoonThanks for staying with us . We appreciate your feedback.

10/10 Excellent

Warren, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a well run and clean and convenient hotel
Stayed 2 nights in Dec 2022
Response from Charles on 13 Dec 2022
Good Morning Thank you for your stay with us. We appreciate your feedback.

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stay was mediocre at best.
The stay wasnt bad at all. I went to visit NYC on a solo trip for the weekend, so the room served its purpose. There were a few issues though. I reserved the room on this site for $223 I believe. When I got to the hotel, I was charged a extra I think $60 each night and was told that was for taxes. Not happy about that at all. The bed in the room is really uncomfortable. My back was hurting and I didnt sleep well at all. The AC in the room needs to be fixed. I slept on top of the covers because I was so hot.
Stayed 2 nights in Dec 2022
Response from Charles on 12 Dec 2022
Good AfternoonThank you for your stay with us.We appreciate your feedback.We apologize for the inconvenience.Sincerely we will be addressing your concerns.

6/10 Okay

Kristal

Travelled with group
Liked: Staff & service
Would not return
Beds were hard, window unit blocked all view and kept black out curtains from closing if you wanted to block out light. Hot water takes a good 10 mins to start
Stayed 8 nights in Dec 2022
Response from Charles on 12 Dec 2022
Good AfternoonIt was a pleasure to have you staying with us. We appreciate your feedback.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location- across the St from the subway, and in a great neighborhood! The staff was warm and welcoming! Loved them! Room was a good size for NYC. Very clean and comfortable. We could control temp from the e room, which is not always the case in older buildings. We’ll be back!
Response from Charles on 12 Dec 2022
Good AfternoonWe are happy to hear that you had a good time with us. We would love to see you soon.

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Location , Price give up frills
Very basic bed was way to hard. Greta location. Right by the 96 train station
Stayed 1 night in Dec 2022
Response from Charles on 10 Dec 2022
Good AfternoonThanks for staying with us. We appreciate your feedback.

2/10 Terrible

Jason

Stayed 2 nights in Dec 2022

10/10 Excellent

WISSAM

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from Charles on 8 Dec 2022
Good MorningThanks for stay with us .We appreciate your feedback.

4/10 Poor

Adele

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TINY room. Broken desk lamp with stained lampshade, trash left on room floor. Lumpy mattress. No working power outlet in bathroom. Scratchy toilet paper. Desk chair immovable from under desk. Chipped furniture. Damaged wallpaper. Air shaft view, zero light reaches room interior. Very sketchy for $220 a night. It's a barely adequate place to crash, not someplace to relax or be comfortable.
Stayed 1 night in Dec 2022
Response from Charles on 7 Dec 2022
Good MorningIt was a pleasure to have you staying with us.We appreciate your feedback. We apologize for the inconvenience. Sincerely we will be addressing your concerns.

8/10 Good

Krissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to check in at 11:00 but was told rooms not ready. Meanwhile others were giving rooms with no wait the entire time we waited !?!?? Heat was too high and could not turn down. Other than that it was great. Held our luggage before and after check in/out. Very helpful. Very close to subway. Would stay again.
Response from Charles on 7 Dec 2022
Good MorningIt was a pleasure to have you staying with us. We appreciate your feedback .

8/10 Good

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was really nice the gentleman at the front desk was super helpful!
Response from Charles on 6 Dec 2022
Good MorningIt was a pleasure to have you staying with us. We appreciate your feedback.

6/10 Okay

Carmen

Disliked: Room comfort
No hot water!
Stayed 1 night in Dec 2022
Response from Charles on 6 Dec 2022
Good MorningIt was a pleasure to have you staying with us.Sincerely we apologize for the inconvenience.

8/10 Good

Mary, Gray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across the street from a subway stop which makes it super convenient. Wonderful safe neighborhood just two blocks from Central Park. The hotel is dates but very clean and staff are so nice. Lots is great restaurants within a few blocks. Very quiet at night which is a nice break from the loudness of midtown. We will return to this hotel.
Response from Charles on 5 Dec 2022
Good MorningWe are happy to hear that you had a great time with us.We would to love to see you soon.

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking deception
The hotel put a sticker on the parking ticket, but the parking facility didn’t honor the discount as promised. It was confusing as the garage attendant didn’t speak English. Disappointing after what seemed was going to be a reasonably priced stay that got expensive in a hurry.
Stayed 1 night in Dec 2022
Response from Charles on 5 Dec 2022
Good MorningThanks for staying with us.We appreciate your feedback.Regarding the parking ,we will be addressing your concerns.We apologize for the inconvenience.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was very friendly, helpful and professional. Price point is very competitive, and we plan to visit in the future.
Response from birty on 4 Dec 2022
Good Afternoon Thank you for staying with us. We appreciate your feedback....

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relatively quiet neighborhood, comfortable enough, reasonable price, TV reception spotty.
Stayed 1 night in Nov 2022
Response from Charles on 2 Dec 2022
Good AfternoonThanks for staying with us. We do appreciate your feedback.