Reviews of Quality Hotel Montreal Centre-ville

2.5 out of 5
Quality Hotel Montreal Centre-ville
3440 Parc Avenue, Montreal, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 176 reviews" "
Rating 8 - Good. 93 out of 176 reviews" "
Rating 6 - Okay. 20 out of 176 reviews" "
Rating 4 - Poor. 6 out of 176 reviews" "
Rating 2 - Terrible. 6 out of 176 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Niki, CA

Disliked: Room comfort
not good for 4
the bed was twin size not queen size! although in the description of the ad was mentioned two queen beds.So not comfortable for 4 people.

8/10 Good

John, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located pleasant hotel
It is a modest but pleasant hotel with an excellent location for downtown Montreal or McGill University

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place works great for Cinemania Film Festival

8/10 Good

Eve, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to meet our daughter who is a student at McGill and lives nearby. Very convenient for shopping and night life. We requested a quiet room and could sleep very well. Lots of cafes and restaurants nearby.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Excellent quality/price ratio
Obviously not a 5 star hotel, but very comfortable, close to downtown, mcgill, metro station. Exactly what I needed. Can be a bit noisy at night, but I personally don't mind.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mark, New York, NY

Adequate value for price charged.
Room was clean, neat, and quiet. The only thing missing was a refrigerator--no snacks for purchase and no place to store one's own snacks. Carpet throughout hotel needs replacement. Finishes in common areas are as utilitarian as one would have expected to find in Soviet-era Leningrad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

L M, Oakville

Liked: Cleanliness, room comfort
Convenient but noisy and Not emergency light!
Nice location but we arrived when there were a lot of young adults from a lacrosse teams in the hotel.The hotel did not reserve a floor for people outside these teams and all the players were in the foyers drinking and speaking louder.The second night a blackout happened in the area and the hotel had the emergency lights just in the foyer but not one in the room!!

2/10 Terrible

J, Calgary

Disliked: Staff & service, property conditions & facilities, room comfort
No wifi and no back up generator
Poor customer service. There was a power outage and the hotel had no back up generator or flash lights. This meant sitting in a dark, cold room for 2 hours in the middle of the night. When there was power, their wifi did not work. I was there on business and had no internet connection to work from. They did nothing to help the situation. There was no rebate on the room price for the inconvenience. I would not recommend staying here.

6/10 Okay

Katie

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

1st time, Montreal

Liked: Staff & service
Disliked: Property conditions & facilities
convenient but run down
We were happy that the hotel was close to the Royal Victoria Hospital and the concierge was very professional and helpful. The room was very spacious and the bed was very comfortable. However, the hotel was very rundown and dated and our room had a terrible odour. We tried to go for a walk at night and had to turn around due to alcoholics, drugs and other interesting behaviors - did not feel safe. Would not book there on next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
central location, reasonable price .clean &comfort
stayed one night to attend a single function required a clean convenient location at a resonable price it fits the bill

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel in great location.
The hotel staff was courteous, plenty of restaurants in the area so we didn't need it at the hotel. We loved the extra towels, the room was cleaned, it had great information available to us and the beds were very comfortable. People make the mistake of over thinking and over planning too much during their stay. Montreal is about packing a picnic and eat at one of the community parks. Stop in a café, sit out in a patio and enjoy your favourite drink and companion. Don't hesitate, stop in the shops even if you can't afford it. There's much to enjoy and creativity in the arts in Montreal. Don't over think it, enjoy the moment!

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Alicia, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Booked this hotel for one of our Technicians. Monday morning came in to find an email with pictures of the hotel and surrounding area.... Nothing like posted on the website. There are hookers and drug users all over the area, garbage rolling around like tumbleweeds, and the hotel looks like it is a bout to clapse. This is been very embarassing for me as I was the one who booked the hotel based on the reviews on hotels.com. Never will I recommend anyone stay here. This hotel should cease to exist. Wouldn't stay here if it was free.

8/10 Good

Dave, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Montreal
Overall, staying in this hotel was a very good experience. The location could not be more central to all the action in Montreal. The staff were friendly and helpful and the hotel itself was clean. My only complaint is that the bed was hard and the edge of the mattress was even harder.

10/10 Excellent

B, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Quality Inn Downtown Montreal
Staff were very friendly. Underground parking is a little bit cramped due to the tight spaces and costs money but includes in/out privileges. Room was clean and the hotel was in good condition. No restaurant but there is a Tim Hortons connected to it. Good location for tourists as it is situated in the downtown core. Great for shopping and exploring McGill University as it is within walking distance to St. Catherine Street and the school. Very satisfied.

8/10 Good

Mike, Sherbrooke-Parc

Liked: Cleanliness, staff & service, room comfort
C'est bon
Helpful and friendly staff. Clean rooms. The location is very close to the Metro, Place des Art, the Universities and restaurants. Our room had a beautiful view of the downtown skyline.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very good location.
It was definitely a very good location. 5min walk to the subway station and there was a Starbucks AND Timmies right next door as well as a supermarket across the street if you wanted to buy water or snacks. There was also great food and cafe options all around. Overall excellent place.

10/10 Excellent

Mark, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff.
The hotel is neat and clean and the staff were friendly and helpful. The location is great also - downtown and close to a metro station.

8/10 Good

Lynette, Ottawa

Liked: Cleanliness, staff & service, room comfort
Standard room, a good place to rest your head. In the perfect area to walk to most of Montreal's attractions and shopping. I would stay here again as the rates were quite good for that area of town. Could use a few renovations but it didn't really bother me. Everything was clean and we didn't need anything more than what we got. It's near this little place called Crepe2Go where we had breakfast, it was really good food and good service for a tiny little place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to McGill campus and residences
I was looking for a hotel close to my son's residence and this was perfect. Close to many amenities. Parking rate reasonable. Staff friendly. The only thing it didn't have was a gym.

4/10 Poor

Margot, Toronto

Noisy
We were woken up at midnight by overly refreshed young men who insisted on playing their music very loudly and having very loud conversations. I tried calling the front desk but the phone didn't work so I had to use my cell phone. I doubt I'll stay there again although the bed was very comfortable.

10/10 Excellent

Megan, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety Comes First
Upon arriving in Montreal, my friend and I checked into a different hotel which we had originally booked. After arriving back at the hotel after some shopping, we headed up to our room to get ready for a concert. While we were getting ready, we heard a lady screaming at a man (on our floor), saying that the man was drugged up and dangerous. It didn't take us long to pack up our things and check out. The Quality Hotel was the first one we found that had an available room for the two nights we were staying, so we dragged our luggage through downtown Montreal, and made our way to the hotel. Once we arrived, the hotel staff were extremely welcoming and friendly, and made every effort to make us feel better. The entire time we were there, the staff made sure we were having a good time and that everything was going better for us. It was great to feel less alone than we had before we arrived at the Quality Hotel. So with that said, I am forever grateful to the staff and our stay with them was one I won't soon forget!

8/10 Good

Susan, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and close to Metro
Our party of 3 stayed in a recently upgraded room on the 7th floor with a king bed and small sofa bed (twin). There was no bath but a large glass enclosed shower with a rain type shower head. I am not a bath person so this suited me just fine. The room was on the small side but the furniture was modern, new and comfortable. There is a grocery & drug store across the road and plenty of street parking (metered). The front desk was very friendly and spoke excellent English. The hotel is attached to a Tim Horton's which is convenient for morning coffee and pastries. Overnight indoor parking spaces are limited so be sure to arrive early to get a spot. We arrived at 9pm and all spots had been taken. We parked on the road across from the hotel over night (for free) without issues. My only complaint is that the towels are of low quality and did not match the comfort of the room. I would have expected thick lush towels. Plus there is only a duel hook on the back of the door to hang two towels. The bathroom needs a towel rack or more hooks. This hotel is a one block walk from the green line metro system and there is also bus service on the doorstep. If you want the exercise it is a 15-20 min walk downhill to Old Montreal. We would definitely stay here again.

10/10 Excellent

Cpp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pricey but close to downtown
Found it to pricey for what you got. Staff was pleasant and helpful. Picked it because it was within walking distance of downtown.

8/10 Good

timothy515, scenic nj

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good for 2 Stars
The hotel staff was very pleasant and the hotel appears to have been recently refurbished (not the bathroom fixtures). As a result, our room was clean and comfortable, though not luxurious. Parking is inside the building and secure. The only disadvantages were that the hotel does not have a restaurant/serve breakfast (The connected Tim Horton's is dreadful.) and we could easily hear hallway noise/door slams in our room. Bonus: The cool little coffee bar a few doors away makes superb espresso and coffee drinks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer in Montreal
Was only there for one night.... Reasonable pricing.... Central and walking distance from everything... Not too noisy... Stephane

8/10 Good

Jenny, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value base for tourists
The hotel offers no in-house food or any other additional facilities, but there is a door directly into the adjacent Tim Horton's. However, if you just need a good value clean and pleasant hotel as a base for sleeping, which is very near to a Metro station and to all of the Downtown activities, then this is perfect for that. You avoid having to pay for facilities which you have no intention of using.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was terrible. The condition of the room was ok and the location of the hotel was good however there were no amenities whatsoever. Additionally the parking situation was a disaster. They were apparently "cleaning" or "renovating" the garage at the time. I was told to park 2 blocks down the street which was more expensive than the price I would've paid at the hotel. The front desk also had no idea whether we'd be allowed to move our car in and out of that lot or any other particulars. I was very disappointed. Also I was told that they would be done working on the garage within a day and then I should be able to move my car. That wasn't the case at all and ended up keeping my car parked in the public garage. Not to mention someone had hit my car while parked in that public garage! I wish I had stuck with my original reservation with another hotel instead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to McGill
A good hotel for the budget conscious visiting a McGill student.

8/10 Good

Alex, Albany, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to everything
I like everything but there is no microwave and fridge in the room, parking is not cheap, but i think i'll stop there if i go to Montreal again. I recommend this place for not very picky people

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if your not a fussy person
This hotel was a pleasant surprise, The location was ideal for me and my daughter. We used transit, bixi bikes and walked alot. The nearest metro is Place D'Artes and the shopping of St.Catherine street is a short stroll away. We took bixi bikes down to Old Montreal and all across Maisonneuve. The hotel is across the street from a grocery store with takeout food, and a pharmacy. There is a Tim Hortons at the base of the hotel open 24hrs, which was very convenient for late night snacks and coffee (although they ran out of everything I asked for). Overall this Hotel in my opinion was excellent for what I needed. It was clean, convenient and inexpensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
close to my friends
very convenient to the placesb I wanted to see

8/10 Good

Marilyn, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & comfortable stay.
Good location & convenient to stores, restaurants & Tim's. Only complaint with room was a dripping bath tub tap.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great room, spacious. Parking available. Very convenient location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Small hotel, Great location. Friendly helpful staff. Good value. We would definitely return again.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sound insulation must be improved
We spend an horrible night in this hotel. A group has rented two or three rooms and made noise from 11pm to 4:30am. The door of the room let all sound goes through which is not good in case of noisy people. The security of the hotel intervene several times without any success. I think they should have called the police instead. In the morning, when we reported this fact to the front desk and said that we didn't sleep at all, they just say "we apologize" without any conviction. They didn't seem very concerned about the fact that we pay for a room and were not able to sleep. I expected some gesture of goodwill that did not come.

8/10 Good

Anita, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay while in Montreal
Staff were great friendly and very helpful in every way especially holding our baggage the service was prompt. I will defiantly come back here .

8/10 Good

EC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort