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Reviews of The Lodge Hotel - Putney

4 out of 5
The Lodge Hotel - Putney
52-54 Upper Richmond Road, Putney, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 857 reviews" "
Rating 8 - Good. 320 out of 857 reviews" "
Rating 6 - Okay. 84 out of 857 reviews" "
Rating 4 - Poor. 23 out of 857 reviews" "
Rating 2 - Terrible. 14 out of 857 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch!
Stayed 3 nights in Apr 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from The Lodge Hotel on 4 Mar 2024
Dear Kenneth, Thank you very much for taking the time to post your feedback, very much appreciated.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from The Lodge Hotel on 22 Mar 2024
Dear Elizabeth, Thank you very much for taking the time to rate your stay, very much appreciate it.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

John, Hythe

Business traveller
Liked: Cleanliness, staff & service
It was a lovely clean, comfortable hotel but no lift. It was good to have tea and coffee-making possible in the room, as well as bottled mineral water and a small fridge with mini-bar, but I would have appreciated a half-pint of fresh milk and more choice of herbal tea (eg camomile, lemon&ginger, and nettle).
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 6 Feb 2024
Dear John, Thank you for your feedback! We're delighted to hear that you found our hotel clean and comfortable, and we're glad you appreciated the in-room amenities. Your suggestions regarding the provision of fresh milk and a wider selection of herbal teas are noted and will be taken into consideration for improvement. We hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,Younis HassanGeneral Manager

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2024
Response from The Lodge Hotel on 22 Mar 2024
Dear Greame, Thank you very much for taking the time to rate your stay.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nicely decorated with Nespresso machine and walk-in shower. Great options for breakfast.
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 29 Jan 2024
Dear Annie, Thank you for your positive feedback! We're delighted to hear that you enjoyed the nicely decorated room with amenities like a Nespresso machine and walk-in shower. It's great that you found our breakfast options appealing. We look forward to hosting you again for another enjoyable stay.Best regards,Younis HassanGeneral Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We stayed to celebrate our anniversary and chose this hotel due to its great location. It has on site parking (£15 for the night or free for blue badge holders), 6 minute walk to East Putney tube station and has a co-op and sainsburys nearby. We watched Hamilton and played darts at Flight Club, both in Victoria and a 20 minute tube journey. Room was spotless, loads of room. Only criticism is the pillows, they were very soft and I prefer a harder pillow, would have been nice to have a range of pillows available. Can’t fault this place and would definitely stay again.
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 29 Jan 2024
Dear Heather, Thank you for choosing our hotel to celebrate your anniversary! We're thrilled to hear that you enjoyed our great location, on-site parking, and proximity to East Putney tube station. It's fantastic that you found the room spotless with plenty of space. We appreciate your feedback on the pillows and will certainly consider offering a range of options in the future. We look forward to welcoming you back for another wonderful stay.Best regards,Younis HassanGeneral Manager

6/10 Okay

Hugh

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 29 Jan 2024
Dear Hugh, We appreciate you taking the time to score your stay.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Joanne Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, comfortable hotel with friendly staff.
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 29 Jan 2024
Dear Joanne, Thank you for your kind words! We're delighted to hear that you found our hotel lovely and comfortable and that our staff was friendly. We look forward to hosting you again for another enjoyable stay.Best regards,Younis HassanGeneral Manager

10/10 Excellent

Ruby

Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024
Response from The Lodge Hotel on 29 Jan 2024
Dear Ruby, Thank you very much for your post and the 5 out of 5. Much appreciated.Kind regards,Younis Hassan

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect!
This place really took me by surprise! It’s much bigger and far better than I thought it would be! The decor is so welcoming, as are the staff, both on arrival and at check out. The room was spacious (Deluxe queen) with a very very comfortable bed! The soft dressing gowns are a really nice touch too. The room had great soundproofing, which in London, is a must. You can’t hear other guests and the road noise is barely noticeable. Perfectly located just 5 minute walk from East Putney station. I honestly can’t wait to go back! This really is a lovely hotel :) Just one thing to note, parking is £15 a day, which isn’t clear on check in or on any booking sites so keep that in mind. Although for London, £15 a day, is a bargain!
Stayed 1 night in Dec 2023
Response from The Lodge Hotel on 29 Jan 2024
Dear Hayley, Thank you for your wonderful feedback! We're thrilled to hear that our hotel exceeded your expectations, from the welcoming decor and spacious room to the comfortable bed and soft dressing gowns. It's great that you appreciated the soundproofing and our convenient location near East Putney station. We're looking forward to welcoming you back, and we appreciate your note about the parking. We'll work on making the information clearer for our guests.Best regards,Younis HassanGeneral Manager

8/10 Good

Chelsea-Ann

Response from The Lodge Hotel on 4 Mar 2024
Dear Chelsea-Ann, Thank you for taking the time to score your stay, very much appreciated.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Lee

Stayed 1 night in Nov 2023
Response from The Lodge Hotel on 15 Dec 2023
Dear Lee, Thank you for taking the time to leave your feedback and for the 5 out of 5 scores, very much appreciated.Kind regards,Younis HassanGeneral Manager

8/10 Good

duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room good but could not stand up in shower in bath due to low ceiling
Stayed 1 night in Oct 2023
Response from The Lodge Hotel on 7 Nov 2023
Dear Duncan, Thank you for your feedback. We're pleased to hear that you found the room good. We apologize for the inconvenience caused by the low ceiling in the shower in the bath. Your comments are important, and we'll take them into consideration for potential improvements. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best regards,Younis HassanGeneral Manager

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb, quiet at night with excellent access to restaurants & underground. Bonus is a car park £15 per day. Staff is exceptionally nice. Food is great too. This is my n-th stay there.
Stayed 2 nights in Sep 2023
Response from The Lodge Hotel on 25 Sept 2023
Dear Jelena, Thank you for your valuable feedback! We're delighted to hear that you've had another enjoyable stay with us. Your continued support is greatly appreciated.Warms regards,Younis HassanGeneral Manager

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! And the most genuinely nice staff
Really Great! I don't normally take the time to write reviews but I had to give these guys their due credit. The lady on the reception desk was so genuine and lovely and nothing was too much trouble. On top of this, the hotel far surpassed what I was expecting for London at this price point. Gorgeous decor, luxury comforts, fantastic breakfast and all clean and comfortable. I highly recommend this venue.
Stayed 1 night in Sep 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Julianne, hank you so much for taking the time to write such a positive review! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay. It's fantastic to know that our reception team provided excellent service and that you enjoyed the decor, comforts, and breakfast. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Younis HassanGeneral Manager

8/10 Good

Glenn

Stayed 1 night in Sep 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Glenn,Thank you very much for taking the time to score your stay with us.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Stylish
Very comfortable and stylish property. Would happily stay there again.
Stayed 1 night in Aug 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Paul, Thank you very much for your post.I'm delighted to hear that you found the property comfortable and stylish during your stay. It's always great when guests have such positive experiences. We look forward to welcoming you back in the future if you choose to stay with us again. Warm regards,Younis HassanGeneral Manager

10/10 Excellent

martin

Stayed 1 night in Sep 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Martin, Thank you very much for the 10 out of 10 score, very much appreciated.Kind regards,Younis HassanGeneral Manager

8/10 Good

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is close to everything. The bar and food were great. The room was clean. We expected something a little bit bigger based on the pictures but it was still good. We’d definitely recommend.
Stayed 3 nights in Aug 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Kelly,I'm glad to hear that you had a positive experience with the property's bar and food, as well as finding the room clean. It's not uncommon for the size of a room to differ from what's shown in pictures, but it's great that it still met your expectations overall. Thank you for your recommendation! We look forward to welcoming you back to The Lodge Hotel in the future.Warm regards,Younis HassanGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear James, Thank you for taking the time to leave your feedback and for the 10 out of 10 score, very much appreciatedKind regards,Younis HassanGeneral Manager

8/10 Good

Ayse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from The Lodge Hotel on 12 Sept 2023
Dear Ayse, Thank you for taking the time to score your stay with us at The Lodge Hotel, very much appreciated.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear Laura, Thank you for taking the time to leave your feedback and for the 5 out of 5 scores, very much appreciatedKind regards,Younis HassanGeneral Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear Peter,Thank you for taking the time to leave your feedback.Much appreciatedKind regards,Younis HassanGeneral Manager

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear Mahesh, Thank you for taking the time to leave your feedback.Much appreciatedKind regards,Younis HassanGeneral Manager

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Smallest room ever
The room was tiny. It seemed that it had originally been one room made in to one. Bathroom was so small you struggled to shut the door as you squeezed yourself in. Bed was a standard double bedding was lovely and comfortable. Tiny window in the room which felt a little claustrophobic to me and looked out onto a white wall. For a one night stay it was fine but i don't think I'd return.
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear Ashleigh, Thank you for taking the time to post your feedback, I really hope you will give us another chance to improve our service, perhaps we can allocate a superior double on your next visit as they are very spacious.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 14 Jul 2023
Dear Guest, Thank you very much for the 10 out of 10 score, very much appreciated.Kindest regards,Younis HassanGeneral Manager

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel
Really lovely stay. Staff very helpful & welcoming. Rooms clean Perfect for our visit to Wimbledon. I don’t think you should have to pay for parking if staying at the hotel.
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 14 Jul 2023
Dear Rachael, Many thanks for taking the time to post your comments, glad to read that you enjoyed your stay with us, and we look forward to welcoming you back to The Lodge Hotel soon.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Lodge Hotel on 31 Aug 2023
Dear Mark, Thank you very much for the 10 out of 10 score, very much appreciated.Kindest regards,Younis HassanGeneral Manager

8/10 Good

vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and convenient
The Lodge is comfortable and convenient. Larger than it seems, but feels like a boutique hotel.
Stayed 2 nights in Jul 2023
Response from The Lodge Hotel on 14 Jul 2023
Dear Vance, Thank you very much for taking the time to post your feedback, very much appreciated.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Nate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous hotel! We chose this location due to proximity to Wimbledon (we attended the tournament 2 days), but it was a very short walk to the underground to get to city centre. The staff were fantastic - took our bags to the room and let us check in (very) early for a small fee which was much appreciated after a long flight. The room was spotless and they have fanatic toiletries. The breakfast was not included but we did eat a few days and the spread is very expansive and imo worth the £15. There is a grocery store close by as well, with a mini fridge in the room.
Stayed 6 nights in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Nate, Thank you for your excellent review of The Lodge, Putney. Feedback like yours is why we are passionate about being hoteliers. Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Sandra, Thank you very much for your post and scores.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break Khan Family
Hotel and staff were absolutely lovely. Great location Looks after us really well
Stayed 1 night in Jul 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Mohammed, Thank you very much for taking the trouble to post, and for your lovely words, it is most appreciated and I'm glad to read that the team was helpful.Kind regardsYounis HassanGeneral Manager

8/10 Good

Nadia

Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 15 Dec 2023
Dear Nadia, Thank you for taking the time to post your feedback, very much appreciated.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Anne

Stayed 2 nights in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Anne, Many thanks for your feedback, glad to see you enjoyed your stay with us and gave us 10 out 10, much appreciated.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

michael

Stayed 2 nights in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Michael, Thank you very much for posting your feedback. Very much appreciated.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Twickenham Concert!
The Lodge was very nice. Close to underground and bus stops. Welcoming lobby. Friendly staff. Room was clean and efficiently laid out.
Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Shawn, hank you for taking the time to post. Our team are super delighted by your lovely words. We look forward to welcoming you back to The Lodge Hotel in the very near future.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Paul, Thank you very much for your post and for the 10 out of 10 scores, very much appreciated.Kindest regards,Younis HassanGeneral Manager

4/10 Poor

Marie

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Marie, Thank you for your feedback, We would appreciate if you can give us more details on what went wrong during your stay to improve our services.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Jules

Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Jules, Many thanks for taking the time to post your feedback, very much appreciated.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

william james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear William, Thank you very much for taking the time to post your feedback, and for giving us 10 out of 10, very much appreciated.Kindest regards,Younis HassanGeneral Manager

6/10 Okay

Jillian

Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Jillian, Thank you for taking the time to leave your feedback, and would really appreciate if you can give us more details on why you scored The Lodge Hotel 6 out of 10.Kindest regards,Younis HassanGeneral Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Andrew, Many thanks for your feedback.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Alexandra, Thank you very much for your post and for the 10 out of 10 scores.Kindest regards,Younis HassanGeneral Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Peter, Thank you very much for taking the time to post your review, and for scoring the Lodge 10 out of 10.Kindest regards,Younis Hassan

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Rebecca, Thank you for your posting your feedback.Kind regardsYounis HassanGeneral Manager

8/10 Good

Sarah

Stayed 1 night in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Sarah, Many thanks for taking the time to post your feedback.Kindest regards,Younis HassanGeneral Manager

8/10 Good

Benjamin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel do have its own y style and staffs are nice
Stayed 4 nights in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Benjamin, Thank you for your feedback, much appreciated.Kind regards,Younis HassanGeneral Manager

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Veronica, Many thanks for scoring The Lodge Hotel 10 out of 10, very much appreciated.Kind regards,Younis HassanGeneral Manager

8/10 Good

Valerie

Stayed 1 night in May 2023
Response from The Lodge Hotel on 11 Jul 2023
Dear Valerie, Thank you for taking the time to leave your feedback.Kind regards,Younis HassanGeneral Manager