Lettere Hotels from ₹7,248

"Room was comfortable, and clean .,The breakfast was good and the location was good. Very close to the train station. Staff were friendly and helpful. "

"Property is beautiful! Staff is friendly! View is spectacular. Great escape from the crazy town. Lights in BR not working and we asked to fix and they never did. The bed was very uncomfortable and the sheets were not soft at all. The front desk said they could bring a pad but never did and never followed up either. We paid for the “ Premium” room and you only get 2 waters with the room and no ice! A glass of ice is $5 . The bar was even instructed to not give it out without paying . If someone pays almost $500 per night I don’t expect to pay for a cup of ice. The staff in dining room and the van drivers were super nice and friendly and helpful. Overall beautiful hotel but needs to work on service and amenities for the price they charge. Not the service for what they charge."

"Clean"

"Lovely hotel across from the train station. A bit noisy outside if the windows were opened, but amazing how they keep the sound out when they are closed. Didn’t get to have breakfast because our flight was very early. Front desk got us a cab in 2 minutes. "

"Our stay at the Grand Hotel Europa Palace in Sorrento was fantastic. The location is ideal—just steps from the center of town and about a five-minute walk to the train and bus station. The ferry is a bit farther and requires going down to the base of the cliff, but there’s a lift near the marina that makes it much easier. What truly sets this hotel apart is the staff. Everyone—from the front desk to the porters to housekeeping—was incredibly kind and welcoming. A special thank you to Lucchia, one of the room attendants, who was especially lovely. The breakfast team was also excellent, including the gentleman in the white tux, the woman and two younger staff members, and the omelette chef. One of the front desk staff even told us she would miss us when we left, which says it all. The views are stunning—overlooking the Gulf of Naples with Mount Vesuvius in the distance. Having a drink at the bar with that view was unforgettable. The pool requires several staircases to reach, and the water was quite cold during our stay. The sea was also very cold, and windy conditions made swimming difficult at times. We visited Positano and Amalfi, but Sorrento was our favorite—great vibe, shopping, and restaurants. The Grand Hotel Europa Palace sits right in the middle of it all. You come for the views, but the staff make it feel like home. We can’t wait to return."

"Everything was perfect. Excellent hotel. Good breakfast. Staff really friendly"

"Beautiful hotel excellent staff"

"Wonderful hotel with an excellent view of the sea. The staff was exceptional and the breakfast was excellent. I would highly recommend staying here and will be back when in the area. The location was very walkable and close to catch a ferry, the trail of the lemons, restaurants, and the beach was right outside the hotel."

"Staff"