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"Friendly and knowledgeable staff."

"Very large property, and limited meal options, the price was a bit high. the staff was nice, although they charged me for a hotel pickup, which I never got. "

"clogged sink in my room at the Kinabalu View wing"

"Very convenient and professional and attentive hospitality had."

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"The facilities, food and service are fantastic. Lovely view looking out over the bay and wonderful sunset viewing from the pool and rooftop function areas."

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"Some furniture a little aged. Bathtub stopper doesn’t work. WiFi is the absolute worst of any 5star hotel I’ve ever been in. Keeps kicking u out every time you closed the phone. Have to relog in EVERY time you turn on the phone. Cell signals sucks so u are reliant on the wifi. But overall great value for such a large oceanfront suite. Location cannot be beat. Amenity is awesome and views are great. "

"I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair."

"nice"