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"clogged sink in my room at the Kinabalu View wing"

"Very convenient and professional and attentive hospitality had."

"Comfortable stay"

"Nice area and vosy rolm"

"The staff are friendly and helpful. Rooms are clean except for poor water pressure and not having hot water in the shower marred our stay esp after a long day out looking forward to a nice warm shower instead, we have a trickling shower and cold water. Requested maintenance to rectified it the next day - it was not fixed when we came back and a helpful technician came and managed to fixed the water pressure and the temperature of the water."

"I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair."

"The river view. The excellent breakfast buffet. The friendly, helpful staff. Convenient for sampan trips across the river to catch up on Sarawak’s history dating from the White Rajahs’ era."

"The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash. "

"Location is perfect and all of service is very good"

"a bit rundown for the price is charges"