Caribbean Romantic Holidays

Clean and good ac in room. Swim bar bartender was quite rude and was not a language barrier. I speak Spanish and English fluently. Maybe he was over whelm. He should know you work in customer services. Take a break gather your self and then come back. Also tons of seaweed. Wish expedia would have put it on the site. It was not swim able. We had to stay in the pool the whole time. Sucks bc you travel many hours only to not be able to enjoy the beach. The night shows were good and food.

Great atmosphere. Very relaxing. Quiet. Party music nightly near the pool bar. We loved our “private” pool access steps outside of our room. What fun! Peaceful. We didn’t go to the public pool the entire five night trip. Warning: Do not fall for the club member trap…it will occupy your entire morning with them trying to get you to buy into their club membership to visit their other resort locations. $$$ Timeshare warning. BEWARE

We had a partial ocean view which was great. Our room was kept clean amd tidy After some communication with the mini bar staff our preferences were met. All staff were very helpful and did a great job of meeting our expectations

Everything was remarkably and will be staying there again

Resort was beautiful however, fridge in the room did not work, coffee machine in the room was broken. I did report this to the guest services when my room was contacted however, no one ever came to check in on these items and no offer to switch a room was made. I also, got sick the last day which I am sure was from the food.

Everything was remarkably and will be staying there again

1. The property, although beautiful in design needs serious attention. Weathered paint, broken and/or very much worn equipment, signage, etc that have gone way too long with apparent little to no upkeep or pride in appearance. 2. We were in the “upgraded” section of the property, the “Castle”, in a swim out suite of a private pool. The pool was disgusting, dirty and had copies amounts of algae and visible debris and slime all over the bottom and sides. I have seen better pools in apartment complexes. 3. Although the resort is “All Inclusive”, with a huge selling point about “24 hour room service”, it wasn’t until we arrived that the much bragged about room service came with a $10 delivery charge. 4. We were turned away from the restaurant we were most interested in because it was closed for a private party. 5. Sanctuary Town, advertised as a really chic row of restaurants included in the all inclusive package was closed 3 of the 4 nights we were there. Avoid this resort… not worth it. Save your money and go elsewhere.

My butler Armando was amazing! Staff were friendly and helpful and made my stay special. The guests at the hotel were also friendly… lovely spot!

Great atmosphere. Very relaxing. Quiet. Party music nightly near the pool bar. We loved our “private” pool access steps outside of our room. What fun! Peaceful. We didn’t go to the public pool the entire five night trip. Warning: Do not fall for the club member trap…it will occupy your entire morning with them trying to get you to buy into their club membership to visit their other resort locations. $$$ Timeshare warning. BEWARE

We had a partial ocean view which was great. Our room was kept clean amd tidy After some communication with the mini bar staff our preferences were met. All staff were very helpful and did a great job of meeting our expectations

Everything was remarkably and will be staying there again