New York Romantic Holidays

The hotel is very nice. It was a nice 3-night stay. Room was clean and it was quiet enough on the street for a light sleeper. The staff was friendly but there was no easy way to message the staff via text or chat like other hotels, which I prefer. Got a $36 food and drink credit that I used on a burger and fries, it was good, but nothing special.

Location was great, staff was nice. Bathroom could use a major upgrade. Broken items

Good location just half a block from Times Square. Room is quiet. View is nothing to write home about.

We had a few hiccups with the room and room service, but overall the staff was really friendly and the hotel was in a good location. Rooms were rather small (shotgun style) and it can be noisy if you’re not on the very top floor. Overall, I felt like I’ve stayed in nicer Kimpton with better amenities. Shout out to Fernando!!

Location is perfect for easy travel around the city, even with kids; it’s right above grand central station and transportation was easily accessible. The hotel is clean and modern however I had to call every single day for additional towels as they would often only 1 or 2 towels total. Also, although there are multiple elevators, there was always a line and a long wait time. The hotel also doesn’t offer a workspace area but they offer charging you a fee for a private space to use if needed. Restaurant on-sure doesn’t offer kids options but easy walk to many food stands in grand central station.

Room was very small. But that was ok. No wash clothes. I had to go to another floor just for water. That's no good. Elevators were slow. Took the stairs after waiting for a few minutes.

Location was great, staff was nice. Bathroom could use a major upgrade. Broken items

The hotel is very nice. It was a nice 3-night stay. Room was clean and it was quiet enough on the street for a light sleeper. The staff was friendly but there was no easy way to message the staff via text or chat like other hotels, which I prefer. Got a $36 food and drink credit that I used on a burger and fries, it was good, but nothing special.