Jalisco Romantic Holidays

I traveled from San Francisco, California for a girl's trip with my sister. We can a great experience at Los Arcos. The check in process was seamless. We arrived a couple hours before check in and within an hour our room was ready. The front desk worker spoke perfect english and spanish. Location wise it is great for walking around and checking out different restaurants. We wanted to explore local restaurants, so we opted out of the all-inclusive option. we felt very safe walking at night by ourselves. The room itself was great, A/C worked well, bed was comfortable, and shower was nice. For my first trip to Mexico this was a great experience. i would definitely recommend Hotel Los Arcos to anyone. TIP: we used grey line transportation to get to and from the airport- they were great. 10/10

Spa was lovely, clean rooms, beautiful views

I booked for 4 days at this great place. I went for a relaxation trip and it was a great choice for it. It was down season so there were not many fellow tourists around. The service was amazing and I felt like I was treated much like a family member of their staff. Omar at the restaurant was so personable, kind and just an overall great person. He provided some of the best service in a restaurant I have ever received. From all staff on site they had exceptional customer service and kindness I loved the room and outside patio / dip pool where I could relax at my own will. The main pool was also great.

Dislike the long wait for check in..

The location and surrounding was fabulous.the food was ok but the staff need to be friendly.

Dislike the long wait for check in..

Dislike the long wait for check in..

Spa was lovely, clean rooms, beautiful views

I booked for 4 days at this great place. I went for a relaxation trip and it was a great choice for it. It was down season so there were not many fellow tourists around. The service was amazing and I felt like I was treated much like a family member of their staff. Omar at the restaurant was so personable, kind and just an overall great person. He provided some of the best service in a restaurant I have ever received. From all staff on site they had exceptional customer service and kindness I loved the room and outside patio / dip pool where I could relax at my own will. The main pool was also great.