Quintana Roo Luxury Holidays

clean double room was tight with 2 twin beds, overall left feeling accomodations too pricey

Good food , good service,

We were amazed by the resort, right from the pick up from the airport ( thanks Elias) to assistance from the staff. The pool and resort were immaculate and the service was impeccable. The room was clean and very comfortable. We would like to mention the amazing staff starting with Tristan our concierge. He helped us with any questions or issues we may of had. At the pool we want to thank Chez, Francisco,Edwin and Sebastian. We have forgotten a couple names but all the pool staff were great. Our service at the restaurant was first rate. All the servers were professional, fun and made the dining experiences enjoyable. Thank you for a marvellous experience, our family truly enjoyed and appreciated such a special vacation at Grand Residences! Exceeded all our expectations. The Lyons family will be back and we’re strongly recommending your resort to all of our friends and family. Thank you!

Had a truly memorable and unforgettable time at the resort. The property is beautiful with lots of cute animals, the food every day is excellent, and the service is simply wonderful. Our butlers, Norma & Cath, attended to everything that we needed quickly, and Francisco treated us every night with special, delicious dishes. We felt like princesses at the hotel! Would totally recommend to anyone who wants a relaxing, peaceful getaway.

Awesome hotel with lost of amenities.

clean double room was tight with 2 twin beds, overall left feeling accomodations too pricey

Good food , good service,

We were amazed by the resort, right from the pick up from the airport ( thanks Elias) to assistance from the staff. The pool and resort were immaculate and the service was impeccable. The room was clean and very comfortable. We would like to mention the amazing staff starting with Tristan our concierge. He helped us with any questions or issues we may of had. At the pool we want to thank Chez, Francisco,Edwin and Sebastian. We have forgotten a couple names but all the pool staff were great. Our service at the restaurant was first rate. All the servers were professional, fun and made the dining experiences enjoyable. Thank you for a marvellous experience, our family truly enjoyed and appreciated such a special vacation at Grand Residences! Exceeded all our expectations. The Lyons family will be back and we’re strongly recommending your resort to all of our friends and family. Thank you!