Mexico and Central America Luxury Holidays

Lower prices in restaurant and drinks Everyone goes out of the hotel to eat because of prices.also needs a coffee machine for people in the mornings to get coffee.

We had one of our best stays there. All the staff, especially Christoper did an amazing work. All the resort is very well maintained and the service and food are excellent. Swimming pool was our favorite since the beach and the water weren't great. Highly recommended for relaxing with Family and kids. Thank you Nizuc for our wonderful visit.

The staff at this resort goes above and beyond to make sure your stay is wonderful. We have been to a lot of AI resorts and the food at this resort exceeds most of them! The pools were beautiful and kept clean. The drinks were great too!

Our family has stayed there every Christmas for 15 years and the staff is exceptional! Definitely

Secrets was great. Service over the top. Good food, clean facilities. DO NOT BOOK TRANSPORTATION recommended by hotel. Amstar left us waiting 1.5 hrs at airport. If you look at Amstar reviews they're terrible. An employee told me, you can't expect us to be perfect.

Secrets was great. Service over the top. Good food, clean facilities. DO NOT BOOK TRANSPORTATION recommended by hotel. Amstar left us waiting 1.5 hrs at airport. If you look at Amstar reviews they're terrible. An employee told me, you can't expect us to be perfect.

We had one of our best stays there. All the staff, especially Christoper did an amazing work. All the resort is very well maintained and the service and food are excellent. Swimming pool was our favorite since the beach and the water weren't great. Highly recommended for relaxing with Family and kids. Thank you Nizuc for our wonderful visit.

Our family has stayed there every Christmas for 15 years and the staff is exceptional! Definitely

10/10!! I had a wonderful stay for my birthday. From the beautiful view to the amazing staff. I highly recommend booking preferred because the lounge and twelfth floor private access was the best! Room service and buffet was also great, no complaints there. Special shoutout to “Pablo” a staff member at the steak house on the 12th floor, he made us feel like we were at home. I highly recommend asking for him as your waiter if you get the opportunity to visit this beautiful place. I will definitely be back soon!

El personal es muy amable y servicial, limpieza muy bien. Quizá el Steak house fue el único que me quedó a deber, todo lo demás muy bien! Lo disfrutamos Tip- Tus reservaciones a los restaurantes hazlas desde que llegas..

The hotel was very clean and well maintained. The ocean view was beautiful, the food was delicious, and the service was excellent. We really enjoyed our stay.”

Lower prices in restaurant and drinks Everyone goes out of the hotel to eat because of prices.also needs a coffee machine for people in the mornings to get coffee.

The staff at this resort goes above and beyond to make sure your stay is wonderful. We have been to a lot of AI resorts and the food at this resort exceeds most of them! The pools were beautiful and kept clean. The drinks were great too!

Accessibility has much to be desired. The transfer chair for the pool is none existent and the ramp is not reachable to even hobble into the pool. The accessible room while okay, required having to gi to certain parts of the room to turn around. The walk in shower is beautiful but you cannot reach the water lever from the sest and the rain shower snd wand do not reach the bench. Only 2 of the womens rooms had accessible stalls. Further, the ramps from the car area for drop off to the sidwalk at the entrance are way too steep and unusable for my wheelchair. Nearly tipped. The staff and food are awesome though.