Riviera Maya Kid friendly Holidays

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Great place Worth the money

Best Staffs. A lot of restaurants, snack bars to choose from. Events at daytime and night time you will enjoy. We even had a great time at water park not just at swim up bar pools. We really had a best time here....

wonderful experience, food and drinks were great, The staff was very friendly, Very attentive. we will continue to come back.

The location was absolutely perfect — just steps from a beautiful stretch of beach and an easy walk into the city where all the shops, bars, and nightlife are. We couldn’t have asked for a better spot. The hotel itself is modern, chic, and welcoming. Our room was spotless, spacious, and incredibly comfortable. The only small downside was the courtesy beach bags; despite asking several times, we didn’t receive them until the day before departure. The restaurant options were great, and even with two venues closed, we still enjoyed fantastic meals throughout our stay. Overall, the resort exceeded my expectations. I had a wonderful experience and will definitely be returning.

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Great place Worth the money

Best Staffs. A lot of restaurants, snack bars to choose from. Events at daytime and night time you will enjoy. We even had a great time at water park not just at swim up bar pools. We really had a best time here....

Stood here for my friends bday celebration and great looking place but due to renovations (which were not told to us) there was only 1 pool and no swim up bar. Staff was friendly but honestly took forever to get a drink either by the pool or on the beach. Food at the buffet was small and limited. Other restaurants were ok. Show with fire dancer was good. I think we had things break in our room everyday (6 days) that we were there. Lights went out, water stopped working, ac went out. When we called the front desk they said they knew and apologized but it wasn’t fixed immediately. Staff was ok, but especially Guadalupe she was awesome. Beach had kelp everywhere and pool side barely had a vibe and no music. Drinks sucked. $30 for a shot even with all inclusive. Overall nice property but wish I would’ve stayed somewhere else.

Great place Worth the money

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.