Chennai Kid friendly Holidays

Worst hotel and customer service I have ever seen. We booked two rooms ,The rooms were dirty, stains on the sheets, toilets not functioning👎👎👎

The flyover work in front of the property is causing inconvenience.

Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.

The hotel is wonderful. The lobby is gorgeous, with a delicious coffee shop. The rooms are clean and well equipped. Breakfast was excellent, huge choice of lovely food. Outside has building work,but is no reflection on the hotel. The pool is lovely but my biggest compliment is for the staff. Everyone was so very friendly and kind and went further than the extra mile when I needed help. I cannot express my thanks to them enough. A really excellent stay and great value for money.

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.

Worst hotel and customer service I have ever seen. We booked two rooms ,The rooms were dirty, stains on the sheets, toilets not functioning👎👎👎

The flyover work in front of the property is causing inconvenience.

Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.