Quintana Roo Honeymoon Holidays

Overall good experience. The hotel was very clean and the staff was amazing. Everyone was very friendly and hardworking. Housekeeping did a wonderful job, the entertainment staff worked hard to make sure everyone was having a good time and the food staff were also very friendly and attentive. The resort itself could use a few updates. We had a few room issues that should be fixed, like a broken toilet lid and handle. The shower door was also strange because it opened into the shower, which made it awkward to use. The hurricane shutters on our room windows rattled the entire time we were there from the wind off the ocean. We also didn't realize this was a members resort, so we were disappointed that not all amenities were avaliable to us. That would have been nice to know before booking. We spent about 90 minutes listening to a sales presentation about becoming a member, because we were promised 2 free massages in the hotel, a cenotes tour, and 3 free nights on a future stay. However, the only thing we actually received were the massages and a coupon for a photo on the beach that we didn't get to use. We met several long time members of the resort and they were all great people that we enjoyed hanging out with.

Good place to stay. Night entertainment was lacking but meals and service were excellent.

Cleanliness was 1000/10!!!! The food is not very good on the resort, but many things to choose from.

Wonderful experience, everyone must visit one time ❤️

We had an incredible stay. The rooms were clean and as described other than no jacuzzi tub on patio. The pressure for time share meet was more than expected. The pools were kept clean and always sparkling. The times posted for the poolside bars didn't really follow the posted times. They usually closed earlier than described. I do recommend they use a bracelet that ties to your room rather than having to carry the room key all the time.

Good place to stay. Night entertainment was lacking but meals and service were excellent.

Cleanliness was 1000/10!!!! The food is not very good on the resort, but many things to choose from.

Wonderful experience, everyone must visit one time ❤️

Overall good experience. The hotel was very clean and the staff was amazing. Everyone was very friendly and hardworking. Housekeeping did a wonderful job, the entertainment staff worked hard to make sure everyone was having a good time and the food staff were also very friendly and attentive. The resort itself could use a few updates. We had a few room issues that should be fixed, like a broken toilet lid and handle. The shower door was also strange because it opened into the shower, which made it awkward to use. The hurricane shutters on our room windows rattled the entire time we were there from the wind off the ocean. We also didn't realize this was a members resort, so we were disappointed that not all amenities were avaliable to us. That would have been nice to know before booking. We spent about 90 minutes listening to a sales presentation about becoming a member, because we were promised 2 free massages in the hotel, a cenotes tour, and 3 free nights on a future stay. However, the only thing we actually received were the massages and a coupon for a photo on the beach that we didn't get to use. We met several long time members of the resort and they were all great people that we enjoyed hanging out with.

Good place to stay. Night entertainment was lacking but meals and service were excellent.

Cleanliness was 1000/10!!!! The food is not very good on the resort, but many things to choose from.