Riviera Maya Beach Holidays

Very clean recently renovated room. Consistently courteous friendly staff. Food at the a la carte restaurants and the buffets (especially the smaller buffet restaurant near the beach) was consistently very good. Lots of chairs at beach and pool. The resort made a big effort to clean up the beach of seaweed- there wasn’t much this time of year but they had staff raking it up every day. Overall the entire resort was very well maintained with lovely mature landscaping.

The rooms and grounds were very clean. The staff very good. Entertainment mediocre. Food good but nothing spectacular. The swimming pools were freezing cold water and my room had only tepid chilly water in the shower so I avoided washing my hair. I was told at the front desk to let it run for a full 5 minutes to heat up, but that did not do the trick. This resort does not have the tropical feel that one would want when visiting the area as it is mostly granite and concrete buildings with a tiny tiny rocky beach.

Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively.

The RIU Palace in playa del Carmen was exceptional. The food and the hospitality went above our expectations. We were amazed with the beach as it was very spacious. The hotel is in a prime location as it is also near 5th avenue. We can’t wait to come back!

Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming

Very clean recently renovated room. Consistently courteous friendly staff. Food at the a la carte restaurants and the buffets (especially the smaller buffet restaurant near the beach) was consistently very good. Lots of chairs at beach and pool. The resort made a big effort to clean up the beach of seaweed- there wasn’t much this time of year but they had staff raking it up every day. Overall the entire resort was very well maintained with lovely mature landscaping.

The rooms and grounds were very clean. The staff very good. Entertainment mediocre. Food good but nothing spectacular. The swimming pools were freezing cold water and my room had only tepid chilly water in the shower so I avoided washing my hair. I was told at the front desk to let it run for a full 5 minutes to heat up, but that did not do the trick. This resort does not have the tropical feel that one would want when visiting the area as it is mostly granite and concrete buildings with a tiny tiny rocky beach.

The staff was friendly