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"2nd time staying , friendly environment "

"The check in process seemed messy and disorganized. We only got access to our room over an hour after the promised check-in time. The room was very tiny and cramped. The bed was only a full size, so not good for a couple. In the bathroom, there was no holder for the soap, so it just had to sit on the counter and melt away. They never picked up trash or replaced towels or linen during the four days we were there. On the other hand, the location was great and we loved the neighborhood. I liked how...

"Clean, safe with amenities such as self serve laundry all at an affordable price. The wall fixtures in the bathroom could use some tightening. Otherwise very pleasant stay for a short business trip. "

"Great staff, great location, not far from many restaurants and bars."

"Excellente"

"The property was very clean! "

"Second time we have stayed here. Amazing roof top views of São Paulo. Location is great too walkable to shopping mall, stadium and more. "

"Apartment was ok but there were broken items and stains on furniture and rug which affected the overall impression. Wi-Fi was out for many hours."

"The location is excellent, only the communication with some employees like Vanessa is completely careless or has no empathy whatsoever with the customer and is arrogant in the service. If the service was a little more personalized it would be great."

"Easy to access, great zone. "

"Terrible We wait 4 hours for enter in the room The air broken No enough paper towel Nobody in the hotel has acessa to the office"