"Concierge staff was so helpful that they help us to bring our big bags in storage up to our room 😁😘
We encountered same service always when we stayed in this hotel since 2025 stays thank you once again for the extra service we appreciated 😁😘😘"
"Great location. Near attractions and shopping. Near a smaller train station (less hectic) and a subway station. The staff was wonderful and very responsive. The breakfast buffet was wonderful with many choices. Both Western and Japanese."
"Husband and I stayed here for 2 nights before boarding a cruise ship, worked great for us. Comfortable clean room, great location. My Starbucks was minutes away, lots of food choices within 10 minutes walking. Only issue is I had troubles with WiFi but I’m sure it was operator error! Staff graciously let us check in a bit early and was able to pay $4500 yen to stay 3 hours past check out so we could go straight to cruise ship, worked great! I would stay again for sure!"
"Breakfast was served at the ball room during the holiday season and it was disappointing.
Overall, it felt quite compact.
It was a bit disappointing that there wasn’t much of a Hawaiian-style branding or a sense of relaxation.
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