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Four Points Flex by Sheraton Yokohama West

3.0 star property
Attentive staff welcomes travelers to unwind with daily newspapers in the lobby or grab quick refreshments from the convenient vending machine

Choose dates to view prices

Hotel Unizo Yokohamaeki - West, near Tokyo Bay, offers a comfortable retreat with practical amenities. Guests appreciate the 24-hour front desk, in-room WiFi, restaurant, and dry cleaning services. Visitors consistently praise the helpful staff and well-maintained property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ₹6,958
₹7,654 total
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Yokohama West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Yokohama West on 31 May 2026 start from ₹6,958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Yokohama West?

This property doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Yokohama West?

Check-in start time: 3:00 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Yokohama West?

Checkout is at 11:00 AM.

Where is Four Points Flex by Sheraton Yokohama West located?

Located in Nishi, this hotel is within 1 mile (2 km) of Nissan Global Headquarters Gallery, Anpanman Museum and K-Arena Yokohama. PIA ARENA MM and Yokohama Museum of Art are also within 1 mile (2 km). Takashimacho Station is 12 minutes by foot and Shin-Takashima Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 409 out of 727 reviews
Rating 8 - Good. 231 out of 727 reviews
Rating 6 - Okay. 63 out of 727 reviews
Rating 4 - Poor. 17 out of 727 reviews
Rating 2 - Terrible. 7 out of 727 reviews

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location - The hotel is close to the train station, and is on a busy street in downtown Yokohama filled with many dining options and nightlife. However, it was a little hard to find and our room was very small.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, super friendly staff and conveniently located near Yokohama station. I would definitely stay again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yuka

Liked: Cleanliness, amenities, property conditions & facilities
the receptionist was very kind. the restaurant for breakfast was also basically good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly. Hotel was clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Nice reception. On a street that leads to JR Yokohama which is super convenient and it is just a bustling street full of life! I was worried it would be loud, but at night it was very quiet.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Naiyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Jeritzan

Liked: Cleanliness, amenities, property conditions & facilities
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of food options
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

KA YIN

Liked: Cleanliness, staff & service, property conditions & facilities
the room clean and tidy
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Stayed 20 nights in Oct 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals. We would happily stay again in this hotel if returning to Yokohama.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points Flex hotel is a wonderful property. It is incredibly convenient to the Yokohama Station and is tucked away on a very lively street. I will definitely stay here again on my future trips to this area of Japan.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Everything was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

PEI HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very nice place it is good to stay next time!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly helpful staff
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, the hotel clean and helpful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good amenities
Stayed 1 night in May 2023