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"The room was clean but had a slight musty odor. The front desk staff was outstanding but the valet staff was not impressive at all. They did not help me with my luggage. They weren’t very friendly or helpful. The food was excellent! And so was the bar. For the nightly cost, this hotel is OK, the front desk staff made my experience Good overall. I would rate 7.5/10"

"I had a great stay at this location. It was centrally located. Lots of restaurants and shopping within a short distance. The staff was super friendly and the room was clean. I did not like how loud the doors closed. It did keep me up at night. Other than that I was happy with my stay. "

"Average"

"Great stay for those needing to be close to tge Norris Conference Center"

"Delicious breakfast with hot food "

"The lady at night was super helpful, but the guy in the morning was zootopia slow. The Elevator didn't work really all that well, and the TV was bad; you could only change the channels if you were sitting on the end of the bed. They tried to fix it, but never got it to work."

"Had a lovely 6 night stay at the Hyatt Regency Houston Galleria. The hotel was as expected for a Hyatt. The room was clean and comfortable. The hotel bar was quite nice and had a lively, although not overly crowded, vibe. Enjoyed a late dinner at the bar one evening and cocktails with colleagues another. The Market for grab and go and quick bites was also great although it could be staffed better especially during the morning rush hours. Great chocolate croissants and lattes for breakfast and I was able to grab a very good personal pizza to take up to my room one day I was at the hotel working. My only complaints: 1- the coffee maker in the room was very dirty and needed to be cleaned. 2- The iron was missing from my room and despite two requests I never did receive one. So I was a bit more wrinkled at meetings than I had hoped. 3- The valet only parking option was overpriced and not terribly convenient. Would have preferred a self parking option. I ended up parking in a neighboring lot."

"The hotel room was very nice and clean. I liked this hotel more than others in same price range. There was a $75 nonrefundable fee for my 12 lb dog and that covered all three nights"

"Good"