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"Repeat guest, it's my go-to in Reno/Sparks"

"N/A"

"B"

"Our room was immaculate and quiet. The view of the mountains was spectacular. Breakfast was delicious with so many options to choose from. My son enjoyed watching baseball and football games at the saloon. The loaded nachos and giant pretzel were our favorites. Every staff member we interacted with from the front desk to the restaurant and bar employees to the housekeeping staff were top notch. We thoroughly enjoyed our stay and can’t wait to return."

"Friendly staff, clean rooms, and comfortable beds. "

"Everything was good"

"Had everything we needed, the shuttle was a good option. Overall everything was good "

"I think the facilities overall is great. The lobby is very nice, clean, bright, modern. Our room was perfect and I completely appreciate there only being carpet surrounding the bed and the rest of the room was wood or wood laminate. Makes it feel much cleaner. Even though it’s fall and was a bit chilly, we were hoping to jump in the heated pool but it looked like they were in the middle of draining it. Parking was super convenient which I thought was wonderful. You can easily find parking near your room all around the property. I also liked how housekeeping was upon request only. Location of the hotel was perfect for where we needed to be and wanted to go. Plenty of things to do nearby and super easy access to and from the freeway. Front desk employees were somewhat friendly, but very professional. I doubt it’s a hotel issue and more so a city issue, but if you’ve got sensitive skin, bring your whole body skin care products. It seemed like the water was very hard and immediately dried out our skin. Take advantage of the ear plugs they offer in the lobby! Walls are pretty thin and neighbors flushing toilets, showering, and still continuing their night of fun sounds like they are right in the room with you. But I’d still stay there again and hope to for a longer visit. "

"Rooms were not as clean as usual and only 2 out of 6 elevators were working wait times were horrible "