West Coast of Isla Mujeres

Bueno solo para dormir y disfrutar de la zona viva de Cancún

Horrible horrible horrible do not waste your money there add $100-$200 more and stay in a better one. We were a group of 10 with 2 birthdays the only thing they provided were Individuals desserts and even after I offered to pay no decorations. Beds were terrible and so uncomfortable. Staff was very uncooperative and had no clue what they were doing. I have a special needs kids with dietary restrictions and couple people with special food needs that even refused to make a cheese pizza (heat a cheese pizza) horrible terrible awful food with no regards to cleanliness and freshness. Food is band and very repetitive even though we only stayed 3 days. NO ICECREAM. No fun drinks for kids. Juices were leftover blended fruit with water. Bread was always stale. No butter except in breakfast

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.