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"Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again."

"Everything fantastic"

"Very clean. Very nice"

"Great location, staff, conveniently located 5 min walking distance from station "

"We loved this property. The room was small but more than adequate. It was clean and had all of the essentials. It was also in an ideal location for exploring. The staff were very helpful and friendly but the icing on the cake was the common area. We used it a couple of times to bring our own lunch back to eat on the balcony. And the breakfasts were beyond good. A wide range of fresh ingredients made the whole experience a delight. We would definitely recommend and stay again. "

"Great location, close to train station and old town"

"Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge."

"Lovely hotel, so full of character and history. In a walkable area close to everything. The rooms were clean and comfortable. The mattress was really good. We loved our stay. "

"We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous! "