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"The location in the old town is the best part of this hotel. The room was very small with no storage space (had to walk around our suitcases) to get around. The shower was miniature with curtain on two sides. The breakfast had very small selection of food. The lady serving the breakfast cafe was very nice, as were the front desk. Unfortunately, the neighboring business was reconstructing and there was lots of noise during the day. However, the evenings were quiet from the construction and the neighbors."

"Superb"

"We absolutely loved this place! The staff were all so friendly and kind. The rooms were nice!! The beds were so comfy! The location was PERFECT. We couldn’t recommend this place enough. One thing to be mindful of, the shower water would randomly change temperature (it would suddenly go ice cold or very hot) and then go back to the normal temperature you set. It was strange. We would stay here any and every time we were in Luzern without hesitation! Ps. Go to “Bakery Bakery” for coffee and amazing treats! "

"Very nice hotel, staff very friendly, I had the best experience."

"10/10! Stunning property, amazing staff, wonderful breakfast . Stellar location. Very happy with this hotel. We got here very early and were so jet lagged . Fell asleep in the second floor lounge area and the front desk staff came to find us and tell us our room was ready so we could go have a nap . Room was clean. Little treat on our bed and some nespresso coffee. Shower was lovely, room is soundproofed from the noise of downtown. Blackout shades as well for a nice sleep. Fan to cool off if needed but we ended up opening the window while we slept for some fresh breeze. Breakfast had a very good variety, better than the other hotels I’ve been staying at along my journey. The staff went out of their way to ensure whatever we needed we had and If we wanted something they offered ways to give it to us . You won’t be disapppinted staying here !"

"The staff were fantastic. Nothing was too much trouble. The location was stunning. Transport connections were great. The bed was comfortable."

"I can't say enough about the staff at this hotel. They were fantastic!"

"The only drawback with the stay was that they were renovating on many of the floors. Places were closed off."

"This hotel-chateaux is in a perfect location. The view from its restaurants and bar are the best in Luzern!"