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"Great hotel, staff were friendly and welcoming. Food was great too"

"Very tired from, not cleaned particularly well, staff pleasant centrally located"

"Stayed for 1 night room only. Kettle didn’t work but too late to do anything about it. Reported it to reception on the way out and got a small apology. No offer of a cuppa. "

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Clean "

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "

"The lady on reception was lovely, her name Larysa and she upgraded my sister and I to a prestige room with dressing gowns, slippers, a king size bed, complimentary drinks in the fridge, chocolate cinder toffee and a coffee machine, lovely touches and thank you so much! "