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"Amazing. We got the apartment which is just a few steep from the hotel and has a nice canal view. It has everything, a kitchen with all the utensils and even a small oven. Two independent rooms each with a tv. Another tv in the living room (although the remote was not working but did not use a lot anyway). A bathroom with a shower (the shower head was a bit loose but we managed). A washer to wash clothes (note that these washers are in the smaller size and we had to clean it before use (the only comment that I would suggest). No dryer as here it is customary to hang clothes to air and dry. The staff was amazing in every way and reception is always staffed so no worries if you ever have a request. We were a family of four and we were super pleasantly surprised. Close to everything (about 3 min to st marks square) and good restaurants. We only stayed 2 nights but having two rooms with teenage kids made a difference. It is on the expensive side but really enjoyed the experience."

"great! highly recommend"

"We couldn’t have chosen a better hotel for our trip"

"The hotel is in a really convenient location (a very short walk from the Water bus stop). The rooms were clean and comfortable and the hotel has a bit of luxury about it. The staff were welcoming from the first minute and nothing was too much trouble. The breakfast waiters even remembered we were the ones for no coffee!! We had a slight issue with the room. A squealing noise was coming from an area by the heater. We raised it with reception (at gone 10pm) and they came straight up to investigate. It wasn't something that they could fix without maintenance so immediately went to see if they could find another room. Found us another room for the rest of the stay which was a slightly upgraded room too. Their recommendations for restaurants were very good as well. "

"They staff upon check in were very helpful & gave lots of advice on navigating the boat time table & how to reach the centre of Venice. Rooms were spotless and the breakfast buffet was tasty & plentiful. Very comfortable bed & pillows. "

"Room was very clean, was great"

"The hotel was nice and clean. The building was modern so not located in Venezia center, but is ~20- 25 min walk. The breakfast buffet was nice but nothing extraordinary. Also, they would charge for a lot of stuff that usually is included in hotels. For example our checkout was 11 am and our train was a 1 pm and we asked the staff if it's possible we leave our luggage for 2 hours while we go around the city and they said we had to pay $15. or one night we asked for a plate and they charged us for that. It was only 50 center so it was not about the amount, it was just the gesture that was not very cool. In general, the rooms were clean and comfy so we'd totally recommend it. "

"Loved the charming decor! Staff were great, breakfast was very good and our room was comfy. Most of all, the perfect location. "

"Fabulous staff. Room was great. Would have liked proper ceramic cups instead of disposable ones in the room though. "