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"overall good experience "

"Sterling Kodai Lake amazed us! The lush green garden was beautifully maintained, and the property itself is a stunning highlight of Kodaikanal. There were many great photo spots in the facility. The service team was wonderful, and overall, we thoroughly enjoyed our stay by the lake."

"The room was clean. At first we were given a room near the smoking area. I asked for another room because of this. No questions asked. We did get a room on thd same floor. Basic requirements in the room, food is good. We got a late checkout too. "

"booked through Expedia and payable at resort option chosen, while check out time they charged more than promised by Expedia, while asked they told me that taxes extra applicable by reception, after done the payment i checked again through with expedia they told taxes included in the amount promised, later the resort voided the first transaction and again they swiped me. so its took long time to do the check out process and wrong charges done by resort as well need to be trained staffs on this issue for smooth check out "

"Great property and great room. Provided an upgraded room. But the trails are not accessible and available. Staff was poor… front staff tried to overcharge and did not offer an apology when the mistake was pointed out. "