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"I booked a 1bedroom suite with king and pullout sofa bed for myself and 30 year old daughter. Check in is stated at 3pm. The room was not ready until 415pm. The 'king' bed was smaller than my king at home - I am not sure why - and it had body impressions which made it uncomfortable. The pull out sofa was worn out - the mattress totally useless. There were no linens for the pull out, we had to call for them. The shower faucet leaked - with regular 'drops' falling on the stainless steel drain. The noise kept me up. I could hear it even after closing the inner bathroom door. Toilet paper holder was broken. There was no lower door threshold - there was a 2" gap at the bottom. We could hear every time the elevator arrived on our floor. Room 315. I paid $470 for one night, including the mandatory parking fee. This was excessive, especially when I heard the front desk quoting others checking in rates in the mid $100's. The breakfast was okay. I won't be returning."

"Super friendly staff. 2 bedroom set was spacious and wonderful. Loved proximity to skiing, shops and restaurants."

"Wonderful stay only minutes from both the main gondola and an alternative chairlift. All staff excellent - hot tub superb Chocolate Labrador on meet and greet duties was a bonus!!"

"Accessible "

"The staff was horrible and rude. They were extremely unhelpful and dismissive. I would never stay here again "

"The location to the gondola was nice, hotel had breakfast and the rooms were clean with plenty of room. The ski room as you enter was so convenient. Would recommend."

"great for a family with kids. There are many amenities indoor an outdoor, as well as evening activities, movies. Very friendly staff, great shuttle service to Vail and Lion's Head towns. Very spacious and family friendly Lobby, Cafeteria is a great option for breakfast and dining. The game room next to the cafeteria is great to spend some time with the kids while enjoining some food."

"Easy access in a great location. They improved the parking lot."